Manager, GRM Operational Risk - Global Risk Oversight | Putrajaya, MY

Manager, GRM Operational Risk - Global Risk Oversight

Royal Bank of Canada Putrajaya, Malaysia

Job Summary
The GRM Operational Risk - Global Risk Oversight team in Malaysia is a centralized 2LOD group responsible for providing Operational Risk and Control oversight and related support across RBC segments and geographies leveraging a consistent set of tools, practices, procedures, and subject matter expertise. This centralized Global Risk Oversight team contributes to the implementation and execution of the global Operational Risk framework vision and strategy and rolls up into the global GRM Operational Risk function for the Enterprise, headquartered at Toronto, Canada.

Activities performed by the Global Risk Oversight team in Malaysia include those that support the execution of the Operational Risk 2LOD practices (e.g., oversight of Operational Risk & Control Assessments, performing Controls Assurance as a 2LOD function, oversight of Internal Operational Risk Events, Root Cause Analysis, Risk Register, etc.).

In addition, the team may also be required to support with additional deliverables as the global Operational Risk policies, practices, and tools evolve over time in response to internal/external drivers and/or in keeping pace with emerging risks.

What is the opportunity?
The Manager will be responsible for providing independent and objective oversight of Operational Risk management supporting RBC business segments and geographies, working with various stakeholders within the GRM Operational Risk function, First Line of Defence, or across the broader Risk functions as necessary. The role entails execution of the core Operational Risk mandate the individual is assigned alongside training and oversight responsibilities of team members as may be necessary.

Operational Risk Oversight Activities

1. Perform 2LOD controls assurance/testing of key controls mitigating Operational Risks in a business segment (Retail & Commercial Banking, Capital Markets, Wealth Management) and geography (Canada, US, UK, Asia Pacific).
2. Support the oversight and challenge of 1LOD's execution of Internal Operational Risk Events and related Root Cause Analysis for a business segment (Retail & Commercial Banking, Capital Markets, Wealth Management) and geography (Canada, US, UK, Asia Pacific).
3. Provide oversight inputs and support to relevant 2LOD Operational Risk Domains (e.g., Third Party Risk, Information Management Risk, Fraud Risk).
4. Record evidence of 2LOD oversight and challenge on the Operational Risk Management System (ORMS).
5. Provide comprehensive results/outputs of Operational Risk oversight activities to relevant Operational Risk teams supporting a segment or geography highlighting trends or exceptions, if any.
6. Provide evidence supporting the work output leveraging Operational Risk tools/templates and supporting applications.
7. Support the review and oversight of Risk Register (and related Risk & Control Self-Assessment activities) by 1LOD segments and functions across geographies.
8. Create presentations summarizing the periodic work output to support broader Operational Risk decision making/stakeholder engagements.
9. Provide periodic reports/summary of the oversight activities supporting individual Operational Risk practices to relevant Operational Risk stakeholders.

Quality Assurance & Oversight Activities

1. Perform/support periodic quality assurance of Operational Risk work output to analyze any gaps or opportunities for improvement.
2. Support the Department Head in maintaining oversight of Operational Risk practice execution for team members as required.
3. Develop/update procedures or templates as the Enterprise policies or Standards evolve and ensure consistency in practice execution.
4. Support training of new team members as may be necessary.

What do you need to succeed?

Must-have

1. Bachelor's degree in Accounting, Finance, Banking or other Business-related fields.
2. 5-8 years' work experience in Operational Risk Management or specific Operational Risk domains (1LOD or 2LOD).
3. Experience in a broader Risk function/role including experience in Internal Audit.
4. Experience in 1LOD Operations or 1LOD Risk in Retail banking/Commercial Banking/Capital Markets/Wealth Management.
5. Ability to work in a matrixed/global environment actively managing a diverse group of stakeholders across different geographies.
6. Experience in performing Risk & Control Assessments and/or Controls Testing.
7. Experience in execution of broader Operational Risk framework and practices.
8. Familiarity with Operational Risk Management Framework in a banking/financial services environment.
9. Experience in performing Quality Assurance/oversight activities.
10. Ability to partner with multiple stakeholders.
11. High attention to details and a strong team player.
12. Highly motivated, self-starter, problem solver, solution-oriented.
13. Strong analytical, problem-solving, and negotiation skills.
14. Strong written and verbal communication skills.

Nice-to-have

1. Certifications associated with Risk Management.
2. Experience in managing a team.
3. Experience in the Banking/Financial Services industry.

What's in it for you?
We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

1. A comprehensive Total Rewards Program including performance-based bonuses, flexible benefits, and competitive compensation.
2. Leaders who support your development through coaching and managing opportunities.
3. A world-class training program in financial services.
4. A collaborative dynamic culture where personal initiative and hard work are recognized and rewarded.

Job Skills
Analytical Thinking, Control Assessment, Controls Assurance, Global Risk, Management Reporting, Operation Risk Management, Risk Analysis, Risk Framework, Risk Management Framework, Risk Oversight, Stakeholder Engagement, Teamwork

Additional Job Details

Address:
PERSIARAN IRC 2, IOI RESORT CITY IOI CITY TOWER ONE: PUTRAJAYA
City:
Putrajaya
Country:
Malaysia
Work hours/week:
40
Employment Type:
Full time
Platform:
GROUP RISK MANAGEMENT
Job Type:
Regular
Pay Type:
Salaried
Posted Date:
2024-11-25
Application Deadline:
2024-12-31
Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

Inclusion and Equal Opportunity Employment
At RBC, we embrace diversity and inclusion for innovation and growth. We are committed to building inclusive teams and an equitable workplace for our employees to bring their true selves to work. We are taking actions to tackle issues of inequity and systemic bias to support our diverse talent, clients, and communities.

We also strive to provide an accessible candidate experience for our prospective employees with different abilities. Please let us know if you need any accommodations during the recruitment process.