Manager, Digital Learning Experience

Join us at UNITAR!

As a leading 5-star private institution in Malaysia, we are now expanding our team of fun, passionate, and dedicated talents, just like you! Whether you’re kickstarting your career after graduation or a seasoned veteran in the industry with invaluable experience to bring to the table, grab this opportunity and nurture your career with the best of the best from UNITAR!

Collaborate with top-tier professionals, create a strong impact, and contribute to groundbreaking projects.

We are currently looking for a dynamic Manager, Digital Learning Experience. Apply NOW, you might be the one we are looking for!

The key responsibilities include:

1. Plan, execute & manage the readiness of course content provision & development on the LMS (CN)
   • Work with programme leaders, subject matter experts (SMEs) and/or SIM providers to plan & prepare self-instructional materials (SIM) for identified courses/ programmes.
   • Provide necessary content development trainings, progress “check-ins” and just-in-time support for SIM providers.
   • Manage (monitor, report, follow-up on) SIM progress.
2. Digital Teaching & Learning Readiness
   • Plan, manage & conduct/ provide Training on Digital and/or EdTech related areas/ skills to faculty members across the group.
   • Manage Student Online Learning Experience and Engagement on the Institutional LMS (CN).
   • Plan & manage the development of blended/ hybrid/ online courses on CN based on institutional needs (ensuring courses are ready in time for deployment).
   • Ensure semesterly courses are ready for deployment.
   • Ensure academic staff are given access to CN Master courses and course sections.
   • Ensure students are enrolled in their assigned courses in a timely manner.
   • Plan & manage learner’s CN activities – outside of their CN courses.
   • Manage any ad hoc initiatives related to e-learning or CN, the institutional LMS.
3. Course Audit on Materials & Usage of CN Courses
   • Plan & conduct CN course audits (scheduled as well as required ad hoc audits, if applicable).
   • Report audit findings.
   • Work with Teaching & Learning Unit to plan & carry out required actions to address gaps in content, activities, instructions, student engagement.
4. Manage Departmental Resources & Assets
   • Manage (review, re-purpose, update/ version control) e-learning documentation and assets, including LMS user policy and guidelines for students & staff, processes, training materials, work templates and other related source & shared files (on department’s SharePoint channels).
   • Provide training, conduct regular team meetings/huddles for team members to empower them to work independently as well as cohesively as a team.
   • Work with Faculty, Registrar, Quality Assurance and/or ICT (when required) to review and prepare e-learning documents and/or materials for regulatory/ approval submissions, audits, reviews, etc.

Educational Qualifications:

• At least a bachelor’s degree in education, educational technology or related field.

Skills / Experience Requirements:

• Minimum of 5 years of relevant experience in training, education management, instructional designing.
• Good proficiency of the English Language (spoken and written).
• Possesses soft skills in managing resources – people, documents and other work-related assets for the department/organisation.
• Good working knowledge of Microsoft Office tools.
• Experience in content development software & learning management system – an advantage.