Management Trainee

Company: Rosa Malacca Hotel
Awards: Michelin Guide Rated, World Luxury Awards, BCI Awards, Star Property Awards, UK Property Awards

Salary & Compensation:

1. Base Salary: MYR 5,000
2. Bonuses: Up to 3 months, performance-based
3. Additional Benefits: Officer cheque of MYR 500

Key Skills:

• Systematic, People-Centric, Low Anger Management: Maintain structured work processes, focus on people, and manage stress effectively.
• Leadership: Manage teams under 50, fostering collaboration.
• Communication: Engage in respectful, two-way dialogue, maintaining a people-centric and non-violent approach.
• Problem-Solving: Quickly address and resolve challenges.
• Time & Financial Management: Stay organized, cost-conscious, and efficient.
• Systematic & Efficient: Maintain structured, well-organized work processes, avoiding procrastination.
• Digital Literacy: Use digital tools and AI effectively.
• Marketing: Understand online marketing across platforms like Google My Business, TripAdvisor, Facebook, Instagram, WhatsApp, TikTok and SEO/SEM.
• Teamwork & Flexibility: Collaborate well with others and adapt to different tasks.
• Empathy: Connect meaningfully with guests and staff.

Qualifications:

• Education: Bachelor’s degree preferred, but dropouts are encouraged to apply; practical experience welcomed.
• Age: Candidates should be below 35 years old.
• Personality: Vibrant, adaptable, people-focused.
• Experience: Revenue or sales background is a plus. Local Malaccans encouraged.

Company Information:

• Ownership: Husband and wife team, aged 39 years old.
• Mr. Kumar: MBA in Hospitality from Les Roches, Switzerland.
• Ms. Ana: General knowledge in AI, process management, accounting, branding, marketing, sales, F&B, and kitchen operations. She is people-focused and process-oriented.
• Company Culture & Core Principles: Connect before correcting, focus on the issue (not blame), no shame or blame culture, empathy in understanding others, collective problem-solving, accountability, and open communication.
• Flat Hierarchy: Strong collaborative environment.
• Owner Collaboration: Work closely with Ms. Ana, who values cost management, revenue, processes, and people.