Assist in Sales Development activities, handle and interact with customers to provide information in response to inquiries, prepare cost breakdowns about products & services.
Process customer orders and complete activations in an accurate and timely manner, including verifying customer’s PO against quotation.
Coordinate interdepartmentally on sample preparations and monitor new sample color tolerance and lab tests preparation.
Perform initial checking on customer supplied items, e.g., Artwork, sample, color tolerance and provide feedback to customer should there be doubts.
Prepare dockets (Issuing Job Sheet, Packing Label, Part No Label, etc.).
Feedback and update sales team on customer’s requirements, production, and delivery status whenever necessary.
Coordinate with Production to meet all customer requirements and deadlines.
Assist in administration duties, e.g., data analysis to enhance sales achievement of Sales & Marketing Department.
Ensure that all important records are documented as per ISO 9001:2015 requirement.
Perform other job-related duties as assigned.
Minimum Requirements
Diploma/Degree in Business Administration/Management or related discipline.
Preferably with working experience in a manufacturing environment.
Good command of Mathematics, English, and Bahasa Malaysia, along with report writing skills.
Some knowledge of printing or printing related processes is helpful.
Good communication, interpersonal, and organizational skills.
Excellent time management and ability to follow up and monitor activities.
Able to work under pressure and meet deadlines.
Computer literate and able to operate Microsoft and Excel programs.