Learning & Development Officer

SCOPE OF ROLE:

Overall this position is responsible for the design, development, implementation, coordination, and facilitation of company training and development programs. To fully support the Learning & Development Manager in day-to-day L&D arrangement and coordination, and to support in conducting some designated Training programmes.

RESPONSIBILITIES:

1. Schedules and coordinates all classroom training with L&D Manager – schedules location, date/time, materials, and attendance.
2. Develops, coordinates, schedules and maintains all training courses and programs.
3. Collects, compiles and reports results of evaluation, attendance and training data.
4. Communicates data and reports as needed.
5. Prepares and documents procedures for employees and management who are appointed for training.
6. Maintains management training tracking process, enters data, tracks completion and processes communication and certification to recipients and market leadership.
7. Develops, implements, administers and maintains a Training Management System.
8. Manages training materials stipulated by regulations.
9. Researches training suppliers and materials as needed – including details, cost comparison, and timelines.
10. Assists with greeting visitors in the building and documents outside visitors to the building.
11. Collects and distributes training mail and shipments.
12. Orders supplies for training and training department as needed.
13. Performs other related duties as assigned.