Learning & Development Business Partner

Learning & Development Business Partner

Overview of role purpose & scope:

• Provide consultancy services for the Learning & Development of the country.

• Deliver impactful, engaging and cost-effective field and non-technical learning solutions that meet the priorities of the country. Manage the key stakeholders in the country.

What you'll be doing:

Ownership

• Consults on FL/region stakeholders’ development needs with clearly defined outcomes and timelines.

• Deploys FL annual Training Plans for technical and non-technical competence development in the FL/region.

• Ensures relevant learning offering and L&D operational excellence across the FL/region in alignment with FL, Area and global L&D direction.

• Deploys global L&D concepts locally.

• Runs apprentice program(s) together with Talent Acquisition and business.

• Delivers on the selected trainings (sales, leadership) and ensures field trainers are deploying field learning solutions.

• Coordinates with business in subcontractor trainings for safety certificates and installation & maintenance method passports.

• Manages and supports internal trainer networks across FL/region.

• Ensures data accuracy and KPIs transparency including improvement suggestions.

• Promotes and supports mentoring and 360 leadership assessments.

Contribute

• Facilitates and promotes learning culture, runs campaigns in FL/region.

• L&D COE Project manager for aligned FL learning projects such as induction renewal.

• Impacts Area and global L&D by articulating FL/region learning needs and offering feedback.

• Supports FL business owners to follow-up mandatory training reach e.g. compliance, safety etc.

• Ensures that mandatory field certifications for safety and methods are in place and valid for all field operatives.

• Network Management

• Works closely with the L&D Manager and respective L&D BPs to ensure learning data and business feedback is linked to training plan and deployment modality.

• Ensures that the field trainer pool in FL/Region is competent on delivering the planned trainings.

• Connect and works with Global learning offering team to ensure best possible learning solutions are in place and validated.

Essential Functions

• Align & manage delivery of learning programs that are tailored to meet the business goals, ensuring they are engaging, interactive, and aligned with best practices.

• Communicates and follows through mandatory training reach e.g., compliance, safety, etc.

• Challenge and consult on learning needs by broadening stakeholders’ views on what gets resolved with training and alternative intervention.

• Conduct thorough and comprehensive evaluations of the effectiveness of learning programs, analyzing both quantitative and qualitative data to identify areas for improvement, and provide insightful recommendations to enhance and optimize the learning experience.

• Conduct role assessments & data audits to identify risks and strategies to improve competence & data quality.

• Partner with P&C training services to streamline processes.

Level of Decision Making

• Member of SEA L&D team.

• Decisions on local execution of learning solutions, as part of the FL/region Annual Training Plan.

• Optimal usage of the annual training investment within the FL/region Training Plan.

Are you the one?

• Bachelor’s degree in any disciplines with excellence project management skill.

• Average 5 year direct L&D experience in the role.

• Experience with multinational company and matrix organization.

• Experience with training center management is a plus.

• Be hands-on, able to do ground work to strategic partnering.

• Good presentation and communication skill.

• Excellent command of English.