Lead IT Business Analyst

Job Description - Lead IT Business Analyst (2500002F)

Job Number:

2500002F

As a LIFE company, our customers are at the heart of all that we do. Being one of Asia’s leading insurers for over a century, we have built a long-lasting legacy of trust with our customers over many generations. At the foundation of this trust is Integrity, Initiative, and Involvement – from the way we treat every customer relationship with honesty and transparency, to our proactive approach of delivering the best possible solutions in both life and general insurance.

Integrity, Initiative, and Involvement is what guides us. It is what makes us do the right thing, take the lead, and choose ‘we’ over ‘me’. Our mission is to make life great for our customers because we understand what matters most to them, and we know how to help them protect it.

If you are looking to grow in an enriching career filled with opportunities and potential, we are seeking a professional to join our team as Lead Business Analyst (Group IT). The Lead IT Business Analyst will work with respective business users, development manager, project managers, and other stakeholders to ensure the overall requirement analysis, planning, and execution of functional and non-functional requirements, delivery of functional specifications/use cases, and support the UAT and System Integration Testing.

The Role:

• Lead and manage Business Analyst resources on requirement analysis, request prioritization, planning, and execution of functional and non-functional requirements, delivery of functional specifications/use cases, and support the UAT and System Integration Testing, review of deliverables created by the Business Analysts for quality and consistency.
• Work with the business users to elicit detailed business requirements and prioritization.
• Work with the technical team to assess the request’s complexity and derive the required effort for the solution delivery.
• Work with the business users and technical team to ensure business requirements and scope of delivery are well defined based on the delivery timeline.
• Deliver artifacts such as functional specifications, use cases, test plans, and other relevant documents in supporting the user sign-off and test execution.
• Plan and execute functional and System Integration Testing.
• Support the business in the UAT testing.
• Follow through the defect resolutions and ensure all defects are resolved within the stipulated timeframe.
• Takes accountability in considering business and regulatory compliance risks and takes appropriate steps to mitigate the risks.
• Maintains awareness of industry trends on regulatory compliance, emerging threats, and technologies in order to understand the risk and better safeguard the company.
• Highlights any potential concerns/risks and proactively shares best risk management practices.
• Other responsibilities entailed.

The Person:

• Preferable Degree in Computer Science, Business Information Systems, Insurance, or related field.
• At least 6 years of relevant working experience preferably in the Life Insurance industry.
• Proven track record in leading and managing a team of Business Analysts.
• Proven business analysis experience with strong analytical and problem-solving skills.
• Possess strong planning, communication, negotiation, and presentation skills with strong domain knowledge in insurance.
• Ability to work in a fast-paced, team-oriented environment with minimum direction and management oversight.
• Strong managerial and leadership skills with hands-on experience as a Senior or Lead Business Analyst.
• Self-motivated and able to work under pressure.
• High level of integrity, takes accountability for work, and has a good attitude towards teamwork.
• Takes initiative to improve the current state of things and is adaptable to embrace new changes.

Entity: Great Eastern Life Malaysia

Employment Type: Permanent

To all recruitment agencies: Great Eastern does not accept unsolicited agency resumes. Please do not forward resumes to our email or our employees. We will not be responsible for any fees related to unsolicited resumes.