Labor & Employee Relations Manager

About Us

The Coca-Cola Company (TCCC) is the world's largest beverage company, refreshing consumers worldwide for over 135 years. Our unrivaled portfolio includes more than 500 sparkling and still brands and more than 3,800 beverage choices, with iconic brands such as Coca-Cola, Sprite, Minute Maid, Schweppes, FuzeTea, Monster, and Fanta.

With over 1,500 employees, Coca-Cola Beverages Singapore, Malaysia & Brunei is a complex and well-developed organization that produces, sells, and distributes the Coca-Cola Company products across the country. Our world-class manufacturing plant in Halal Park, Bandar Enstek in Negeri Sembilan serves as our Halal production hub for Malaysia, Singapore, and Brunei.

Do You Thirst for Growth, Learning, and More?

At Coca-Cola Beverages Singapore, Malaysia & Brunei, we are committed to the well-being and professional growth of our employees. We believe that when our people thrive, so does our business. Join us on a journey of holistic wellness and personal growth. Together, let’s create a culture where every individual can flourish and make a positive impact on the world. Welcome to Coca Cola SIMA, where you matter!

As the Labor & Employee Relations Manager,

You will play a pivotal role in shaping and executing strategies that drive a collaborative and productive labor-management relations. Your expertise in labor laws, coupled with your exceptional negotiation skills will help you navigate complex and sensitive situations with diplomacy and tact. If you are a proactive problem-solver with a knack for diplomacy and a desire to make a significant impact on our organizational harmony, we’d love to hear from you!

What you will be doing:

• Ensure employee relations practices align with company policies and values, delivering a world-class experience in managing cases, disciplinary actions, and addressing employee concerns.
• Support the Head of LR/ER in managing industrial relations by assisting with Collective Agreement (CA) preparations, negotiations, implementations, and resolving labor-management issues.
• Conduct market research on HR topics like employment terms to aid in Collective Agreement negotiations and decision-making.
• Provide expert advice to line managers on industrial relations matters to ensure consistent employment practices and maintain healthy labor relations.
• Resolve issues related to contract interpretation and compliance.
• Develop and deliver training for management and staff on labor relations topics, including union interactions, grievance handling, and conflict resolution.
• Supervise and evaluate the performance of subordinates to achieve set objectives.
• Shape and guide the organization’s labor policies to ensure they are effective, compliant, and aligned with organizational goals, including developing new policies and revising existing ones.
• Maintain accurate records of labor relations matters, such as grievances, disciplinary actions, and litigation.
• Prepare detailed reports and analyses on labor relations issues for senior management.
• Ensure compliance with employment laws and company policies across all operational markets.
• Undertake additional tasks and responsibilities as assigned by management to support the effective management of labor relations and the overall goals of the organization.

Qualifications

You will need to:

• Possess a Bachelor’s degree, specialized in Law (Labor Law) or Human Resources;
• Have total relevant experience of more than 5 years in Industrial Relations matters; with an in-depth understanding of labor laws, regulations and industry standards and capability to advise on legal matters in Malaysia, Singapore, and Brunei.
• Be familiar with industrial relations, Employment Acts, Labor Laws, counselling & coaching and Union management.
• Have strong leadership skills with the ability to develop, manage and inspire others.
• Possess proven ability and tolerance to problem solve and lead in high-stress crisis and emergency situations and environments.
• Have excellent verbal and written communication skills with the ability to communicate with a wide variety of audiences.

Our Purpose and Growth Culture

We are taking deliberate action to nurture an inclusive culture grounded in our company purpose, to refresh the world, and to make a difference.

We act with a growth mindset, take an expansive approach to what is possible, and believe in continuous learning to improve our business and ourselves. We focus on four key behaviors – curious, empowered, inclusive, and agile - and value how we work as much as what we’ve achieved.

We believe that our culture is one of the reasons our company has continued to thrive for over 137 years. We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, and/or expression.