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Account & Relationship Management (Sales)
Do you want to journey with us in transforming the "Living & Work Spaces" of others?
The Key Account Executive plays a vital role in exploring, identifying and developing new business opportunities and prospects through strong B2B business and influencer partnerships. This is achieved in partnerships with Architects, Interior Designers and Contractors.
We are looking for a passionate individual who’s able to manage customer relationships, as well as preservation and expansion of our customer base by understanding their individual needs and recommend products that maximize value. Suitable training and guidance on the sales approach and methodology with be provided.
Job Description
Key Account Management
- Build relationships with industry players and expand business network to support partnership strategies.
- Develop new business venture proposals based on an evaluation of market demand and strategic fit.
- Leverage business network and facilitate knowledge sharing sessions to identify new business opportunities.
- Prepare comprehensive supporting materials, such as sample charts, catalogues, company profile, projects references, and technical specifications to support in closing deals with clients.
- Creating insightful account analysis base on account’s performances.
- Use Sales Funnel methodology to track customer journey, sales pipeline, and drive sales result.
- Identify new business opportunities with house owners, architects, interior designers, and contractors to drive sales.
- Closely follow up on prospects to create sales opportunities and increase conversion rate.
- Drive service quality and customer satisfaction for continuous improvement.
- Achieves sales target and net income target, analyzing variance and initiating corrective actions.
- Communicate scheduled sales reports in accordance with organizational standards.
- Perform regular sales analysis & reviews to evaluate promotion and sales strategy effectiveness and to identify business opportunities.
Job Requirements:
- Diploma/Degree holder in any field of studies.
- Minimum 1 - 2 years of Business Development/Sales/Marketing experience in relation to key account sales via B2B sales channel.
- Prior experience dealing with Building Materials or Property Development & Trade will be an added advantage.
- Experience with using CRM analytical digital applications.
- Candidate must be able to converse reasonably well in English and Bahasa Malaysia.
- We are looking for someone who is also fluent in Mandarin as the role requires the candidate to deal with clients who speak this dialect.
- Sales driven and independent in a fast-paced environment.
- Great interpersonal, relationship building and communication skills to all level of customers.
- Role is based in Melaka and covering Melaka & Muar area.
Job Entitlements:
- Attractive Monthly Sales Incentive, Car Allowance, Petrol Card & Handphone.
- Medical Insurance & Benefits - Hospitalization & Outpatient, Dental & Optical.
- 5 Working Days Per Week
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Your application will include the following questions:
Which of the following statements best describes your right to work in Malaysia? How many years of B2B sales experience do you have? What's your expected monthly basic salary? How would you rate your Mandarin language skills? How much notice are you required to give your current employer?
Founded in 2001, Feruni Ceramiche has grown into a leading name in world-class ceramic and porcelain tiles. With two decades of experience and deep industry knowledge, we bring the latest global tile trends to our customers through a vast range of products that offer limitless design possibilities. Our flagship Feruni Retail Store in Petaling Jaya, along with seven other locations across Malaysia, is designed to deliver a world-class shopping experience.
We are driven by a clear purpose and our unique Brand DNA: Art, Beauty, and Inspiration (ABI). Our entire business model and culture are built on six core values: Joyful, Community Centric, Talent Magnet, Ethical, Artistic and Meticulous.
Founded in 2001, Feruni Ceramiche has grown into a leading name in world-class ceramic and porcelain tiles. With two decades of experience and deep industry knowledge, we bring the latest global tile trends to our customers through a vast range of products that offer limitless design possibilities. Our flagship Feruni Retail Store in Petaling Jaya, along with seven other locations across Malaysia, is designed to deliver a world-class shopping experience.
We are driven by a clear purpose and our unique Brand DNA: Art, Beauty, and Inspiration (ABI). Our entire business model and culture are built on six core values: Joyful, Community Centric, Talent Magnet, Ethical, Artistic and Meticulous.
Perks and benefits Dental and Medical Sports (e.g. Gym) Personal Accident, Hospitalisation and Surgical, Y Training and Personal Development
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