Key Account Specialist – Johor Bahru

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This position reports to

Your role and responsibilities

In this role, you will have the opportunity to be responsible for the sales of products/systems/services within a designated market/division, in line with the division strategy. Each day, you will achieve both qualitative and quantitative sales targets to ensure sustainable order growth, revenues, profitability, market share, and customer satisfaction. You will also showcase your expertise by identifying and developing new sales opportunities.

The work model for the role is: #LI-hybrid, #LI-onsite. This role is contributing to the Electrification Smart Power/Smart Buildings Business based in Johor Bahru, Malaysia. You will be mainly accountable for:

1. Selling products to customers, focusing on volume, mix and profitability targets for assigned Business Units/Product Groups.
2. Preparing sales plans using company tools.

Performing regular status reviews and proposing recovery plan(s) in cases of potential order shortfalls.

1. Communicating to the customers about details related to delivery time, payments, and general terms and conditions, in line with ABB’s offering and strategy.
2. Establishing and maintaining effective customer relationships to understand customer needs, promote customer understanding of full product offering, and aligning to provide a solution.

Ensuring a positive customer experience throughout the sales process.

1. Ensuring efficient marketing activities and communicates value proposition to customers.

Collaborating with demand creation team and executing those activities that require channel partner participation. Implementing the planned communication, promotion in the channel/segment.

1. Contributing in achieving key targets (volume, prices) for the panel builder/channels.

Creating detail plans, implement with regular follow up.

1. Identifying and driving the development of new market opportunities in the designated market.

Qualifications for the role

1. Diploma or Bachelor’s Degree in Electrical/Electronic/Mechanical Engineering or equivalent.
2. Minimum 5 years relevant working experience in electrical industry as well as segment/application engineering knowledge.
3. Strong relationship or Good network within Southern region in Building, General Industry, Semiconductor, Data Center, Factory segment. Candidate with project sales background preferred.
4. Should have work with direct or indirect sales or marketing field with proven ability to develop and manage customer relationships.
5. Good communication and presentation skills. Commercially astute.
6. Fluent in written and spoken English.
7. Must be self-starter and pro-active. Be able to work independently as well as in team.

What's in it for you?

1. Get exposed to cutting-edge technology in Electrification and have a visible impact on the future.
2. Benefit from an open and solution-oriented work culture.
3. Flexibility: we have hybrid work options, make the best out of them!

More about us

ABB Smart Buildings enables optimization of energy efficiency, safety, security and comfort for any building type, through new installations or retrofit solutions. The Division offers integrated digital technologies to control HVAC, lighting, shutters, and security, in addition to energy distribution solutions including DIN rail products, enclosures and emergency lighting through to industrial plugs and sockets and conventional wiring accessories, accommodating for single family homes, multiple dwellings, commercial buildings, infrastructure and industrial applications.

The Division’s highly innovative technologies and digital solutions serve rising global demand among real estate developers, owners, and investors for smart building technologies that optimize energy distribution and building automation. The scalable solutions aim to deliver significant sustainable and financial benefits, meeting social and environmental demands, while being able to address even the most complex of customers’ carbon reduction strategies. We value people from different backgrounds.

Apply today for your next career step within ABB and visit www.abb.com to learn about the impact of our solutions across the globe. #MyABBStory