Key Account Manager-(PS-FMCG)

The Role

Lazada’s Key Account Managers work alongside our Category Managers to identify sales opportunities and cultivate seller relationships. You will work across Lazada’s various departments, ensuring sellers can run their businesses smoothly and effectively on our platform. You will also be responsible for overseeing our product assortment and availability, gleaning insights and driving opportunities that maximise sales potential. You should possess a passion for e-commerce, and an ability to thrive in a fast-paced and rapidly-evolving environment. You will also grow with us - Lazada’s focus is on creating career paths within the organisation that ensure you are able to continually enhance your own career prospects.

Responsibilities

1. Commercial strategist
   • Develop, monitor and manage an assigned portfolio of brands and merchants on the Lazada platform.
   • Formulate a sound commercial portfolio strategy, including range and pricing, and ensure key accounts to hit their sales targets.
   • Evaluate performance on a daily, weekly and month basis to further optimize product, pricing and promotion decisions, as well as marketing spend.
2. Relationship manager
   • Establish strong relationships with Lazada’s partners, and support their activities on our platform.
   • Support Lazada’s partners in their store launches, sales campaigns and brand events.
   • Coordinate with other internal teams to ensure adequate support in areas like supply chain, customer service and marketing; ensure changes in our business create win-win scenarios for Lazada and our sellers.
   • Pitch promotional tools for the platform that will help sellers increase customer traffic and sales.
3. Skilled consultant
   • Curate comprehensive trend knowledge and industry insights to drive category success.
   • Develop channel marketing and promotions plans.
   • Coach sellers in maximising yield from our platform, and internal teams on optimal seller support.

Job Requirements

• Strong business acumen, and proven talent and stakeholder management skills.
• Self-motivated, highly adaptable, and comfortable in a fast-changing and fluid environment.
• Excellent oral and written communication, presentation and negotiation skills.
• Excellent planning and organisational skills.
• Strong track record of high-level negotiations and successful internal and external relationship management.
• Good computer literacy.