Key Account Manager-Kuala Lumpur

Launched in 2012, Lazada is the number one online shopping and selling destination in Southeast Asia – present in Indonesia, Malaysia, the Philippines, Singapore, Thailand and Vietnam. As the pioneer of the eCommerce ecosystem in Southeast Asia, Lazada helps more than 80,000 local and international sellers as well as 2,500 brands serve the 560 million consumers in the region through its marketplace platform, supported by a wide range of tailored marketing, data, and service solutions.

With over 80 million SKUs available, Lazada offers the widest range of products in categories ranging from consumer electronics to household goods, toys, fashion, sports equipment and groceries. Focused on delivering an excellent customer experience, it offers multiple payment methods including cash-on-delivery, comprehensive customer care and hassle-free returns through its own first- and last-mile delivery arm supported by 80+ logistics partners. Lazada Group is majority owned by Alibaba Group Holding Limited (NYSE: BABA).

As a result of our tremendous growth, we are looking for entrepreneurial and result-oriented individuals to join our expanding team! This is a great opportunity to be part of a like-minded, driven group of individuals and hone in on your creativity to implement new initiatives.

Join the team that is steering the exciting eCommerce revolution in Southeast Asia!

Team Introduction

1. Manage and develop key accounts within the Fast-Moving Consumer Goods (FMCG) sector, ensuring growth and long-term partnerships.
2. Create and implement sales strategies to achieve sales targets and increase market share in the FMCG industry.
3. Negotiate price and marketing supports with key clients, ensuring competitive pricing and favorable terms.
4. Build and maintain strong relationships with decision-makers at client companies, understanding their business needs and providing tailored solutions.
5. Collaborate with internal teams (e.g., campaign, marketing) to align strategies and ensure customer satisfaction.
6. Analyze market trends, customer data, and sales performance to identify opportunities and areas for improvement.
7. Regularly report on account performance, market insights, and competitive landscape to senior management.

Job Requirements

1. Bachelor's degree in a quantitative field such as Statistics, Economics, E-Commerce, Business, Marketing, or Entrepreneurship.
2. More than 3 years of experience in a sales and marketing role, preferably in an e-commerce or tech environment.
3. Strong proficiency in data analysis tools like Excel and PowerPoint.
4. Effective communication skills to present complex data insights to both technical and non-technical stakeholders.
5. Ability to work independently and manage multiple projects simultaneously, demonstrating strong problem-solving and critical thinking skills.
6. Language: English (Mandatory) + Chinese (Written + Spoken).