Key Account

It's fun to work in a company where people truly BELIEVE in what they're doing!

Job Description

As a Key Account, you are responsible for ensuring the quality of content for all campaigns and promotions on Traveloka Malaysia. You are the essential bridge between stakeholders and the creative team of writers and designers, digesting incoming briefs and ensuring that project details are tightened before delegating to the team. Besides stakeholder management, you will also be involved in creative brainstorms and internal creative pitch presentations.

Main areas

1. End-to-end stakeholder and project management
2. Key Account is responsible for workload traffic to the team and acts as a final QC for promos and campaigns
3. Able to develop workflow and task management to ease the collaboration process between stakeholders and designers

Responsibilities

1. Ensure that visuals and copywriting reach a high-quality standard across all campaigns, interfaces, and media channels.
2. Support creative development for all campaigns and promotions through frequent team briefings, project discussions, and work delegation.
3. Improve the collaboration process between marketing and creative teams to achieve a smooth workflow and meet deadlines.
4. Review English and local language content produced/translated by copywriters and ensure localisation quality is met.
5. Stakeholder management for all Business Units and cross-function departments in your locale(s).
6. Be a thought partner to the marketing team to ensure overall business objectives are met while collaborating closely with the production team, brand identity team, and external parties to deliver high-quality assets.

Requirements

The Must-Haves

• At least 4 years of experience in an e-commerce creative team
• Fluency in English and the local language (Bahasa Melayu) is a must (min. iBT (Internet-based TOEFL) 100 or its equivalent if editor/copywriter background)
• Have a strong capacity to understand online consumer behaviour
• Critical thinking and the ability to persuade the audience through storytelling
• Outstanding analytical, quantitative, and qualitative problem-solving skills
• Experience in creating and localising content for marketing campaigns
• Excellent critical thinking and communication skills to convey and challenge ideas to support marketing campaign creation for regional customers.
• Critical eye for detail, self-driven in accomplishing projects and coping within a fast-paced environment with minimum supervision.
• Ability to multitask and manage more than one stakeholder

If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!

About Us

We don’t innovate for the sake of innovation, we utilize technology to simplify people’s lives so they can enjoy their lives better. That belief is what brought Traveloka to be Southeast Asia’s Leading Travel Platform. Traveloka serves 20+ products that include comprehensive travel services. From transportations to accommodations, discovering nearby attractions, and insurance products to financial services, including the groundbreaking ‘Buy Now Pay Later’.

With 100+ millions downloads in six countries across the SEA region, we aim to keep exploring for better innovations—all to fulfill our users’ travel aspirations so they can enjoy their lives, their way.

Our vision is to enrich people’s life by empowering them in fulfilling their unique travel aspirations, seamlessly.