Act as the main point of contact for clients, providing updates, addressing queries, and ensuring timely follow-ups.
Build and maintain strong relationships with existing and new clients through direct contact, word-of-mouth, and collaboration across various channels.
Proactively understand client needs, offer consultation, and advise on our creative products and services.
Ensure timely project delivery and consistent communication with clients.
Follow up with potential leads and maintain ongoing engagement.
Market Research & Lead Generation
Conduct research to identify potential business opportunities, target markets, and industry trends.
Generate and qualify leads through online research, referrals, and industry networks.
Collaborate with the marketing team to develop campaigns that attract prospective clients.
Represent the company at industry events, conferences, and networking sessions to explore business prospects.
Sales Support
Manage the sales pipeline, track opportunities, and maintain accurate records using CRM systems.
Manage all inquiries from our entire sales pipeline.
Prepare and send quotations, proposals, and invoices to clients.
Monitor sales performance, analyzing data to optimize sales activities.
Reporting & Analytics
Prepare regular reports on client feedback, sales performance, and sales activities.
Analyze business trends to identify growth opportunities and potential challenges.
Requirements:
Experience in sales, preferably within a creative agency, video production, or related industry.
Strong communication, presentation, and relationship-building skills.
Ability to understand client needs and recommend appropriate solutions.
Organized and capable of managing multiple projects effectively.
Proficiency in CRM tools and sales software is a plus.
Self-motivated, goal-oriented, and willing to travel for client engagements.