Support in conducting requirement surveys based on project and client specifications.
Assist in client discussions to understand core business needs.
Contribute to analyzing and documenting current operational pain points.
Solution Development and Documentation
Collaborate with project development teams to create preliminary solutions.
Utilize tools such as Mock-ups, Design diagrams, etc., to illustrate proposed solutions.
Support in Producing and finalizing comprehensive Functional Specification (FS) documents.
Project Facilitation
Participate in project development activities, including liaising with design teams for product interface design.
Assist in articulating project logic to development engineers and system architects.
Support test engineers in executing system tests per requirement documents.
Document Preparation
Co-author Use Cases, User Guides, and other project-related documentation in collaboration with project team members.
Client Engagement and Post-Implementation Support
Assist clients in conducting user acceptance tests.
Contribute to facilitating smooth transition processes for new and existing systems post-implementation.
Assist in conducting user training sessions as necessary.
JOB REQUIREMENTS
Bachelor's degree or higher, preferably in computer science, software engineering, or related fields. Alternatively, a degree in English and/or Chinese with exceptional spoken proficiency is a plus.
Chinese speaker is preferred even if no previous experience.
Proficiency in English, with exceptional listening, speaking, reading, and writing skills. Prior experience in overseas study or work is advantageous.
Proficient in office automation tools, including Microsoft Office and Miro.
Strong interpersonal and teamwork skills, with the ability to manage concurrent tasks effectively.
Strong analytical, communication, and learning abilities, enabling quick comprehension and exploration of client requirements.
WORK LOCATION
4F Artemis, No 3 Le Trong Tan, Thanh Xuan, Hanoi
BENEFITS
5-day workweek with weekends off
Dynamic, professional environment with career growth opportunities
Social, medical, and unemployment insurance based on actual salary
Performance and salary review twice a year
Quarterly bonus opportunities based on performance
Potential for international onsite assignments
Regular team-building events and internal activities (weekly happy hour, quarterly team building events, Lunar New Year parties)