Japanese Speaking IT Engineer (REF: DK)

Your future employer is a Global IT services company that provides a broad range of services, including IT consulting, cloud services, cybersecurity, data analytics, enterprise technology, and digital transformation solutions.

They are currently looking for multiple IT Engineer (Japanese Speaking) talents to support their clients in Japan.

Responsibilities:

• Provide technical support for IT infrastructure, especially in IT Platform support (e.g., Cloud (Azure/ AWS/GCP), Windows, Linux, etc.) and related services (e.g., Business Continuity) throughout the lifecycle of a deal in accordance with contractual obligations and established technical standards that support complex business needs in accordance with ITSM processes (Incident, Problem, and Change Management).
• Apply technical knowledge to support one or more technology areas in system administration, security, performance, and availability management.
• Resolve routine in-scope technical incidents independently and work with team members to resolve more complex incidents while complying with SLA’s.
• Implement work orders, based on given instructions, related to incident or request activities within the area of technical responsibility.
• Be proactive in anticipating issues or situations that impact service availability and critical response time, taking necessary mitigation steps by escalating to management when required.
• Participate in or contribute to quality and productivity improvement projects, providing analysis of information and documentation.
• Have a good awareness of the customer's business and in-depth knowledge of the customer’s environment and support processes.

Education and Experience Required:

• Fresh graduates are encouraged to apply.
• Bachelor's degree in Computer Science, Engineering, IT, or a related field or equivalent work experience.
• Excellent communication (written and spoken) in Japanese and a good level of communication in English.
• Experience in Operating Systems, including Linux and Windows, and/or platforms such as Wintel will be an added advantage.

Additional Information:

• Working mode: Hybrid
• Working time: 8am - 5pm (Following Japan Calendar, 9am - 6pm)
• Interview mode: Online, 1 round

Kindly hit Apply Now to send your application for a confidential discussion.

This is a great opportunity for Japanese Speakers with IT backgrounds exploring career growth with stability, looking to kickstart their career or looking for the next jump in their employment.