IT Technician

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• Possess a Diploma in Information Technology/Computer Science or equivalent.
• At least 1 year of experience in a similar role or related field.
• Knowledge and hands-on experience in supporting and troubleshooting Windows OS desktop and Windows Server network environments, computer hardware assembly, and diagnosing basic computer, printer, and network issues.
• Able to work independently with minimal supervision.
• Strong analytical and problem-solving skills, with effective communication and interpersonal skills. Proficiency in English and Bahasa Malaysia.
• Willingness to travel to rural locations.
• Fresh graduates are welcome to apply.

Job Responsibilities:

• Provide 1st level IT technical support and troubleshooting for hardware, software, and in-house business applications for all user levels.
• Install, service, and repair IT hardware and software.
• Log, respond to, and follow up on IT incidents/requests in the IT Helpdesk System.
• Fulfill IT purchase requisitions by coordinating with internal departments and suppliers.
• Maintain a proper filing system for all IT records and documentation.
• Keep an up-to-date inventory of IT assets, software licenses, warranties, and subscriptions.

Company Information

Registration No. 7949-M

Your application will include the following questions:

• What's your expected monthly basic salary?
• How many years' experience do you have as an Information Technology Technician?
• Which of the following languages are you fluent in?
• Do you have professional experience troubleshooting and repairing hardware issues on PC and laptop?
• Are you willing to relocate for this role?
• How many years' experience do you have in the IT industry?
• Do you have experience working in remote areas?