IT Technician

Qualifications & Requirements

• Possess a Diploma in Information Technology / Computer Science or equivalent
• At least 1 year of experience in a similar role or related field
• Knowledge and hands-on experience in supporting and troubleshooting Windows OS desktop and Windows Server network environments, computer hardware assembly, and diagnosing basic computer, printer, and network issues
• Able to work independently with minimal supervision
• Strong analytical and problem-solving skills, with effective communication and interpersonal skills. Proficiency in English and Bahasa Malaysia
• Willingness to travel to rural locations
• Fresh graduates are welcome to apply

Responsibilities

• Provide 1st level IT technical support and troubleshooting for hardware, software, and in-house business applications for all user levels
• Install, service, and repair IT hardware and software
• Log, respond to, and follow up on IT incidents/requests in the IT Helpdesk System
• Fulfill IT purchase requisitions by coordinating with internal departments and suppliers
• Maintain a proper filing system for all IT records and documentation
• Keep an up-to-date inventory of IT assets, software licenses, warranties, and subscriptions

Click here to download and print Job Application Form

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