About Our Client
Our client is a global healthcare company based in Basel, Switzerland. It's one of the largest pharmaceutical companies in the world, known for its research, development, manufacturing, and marketing of a wide range of healthcare products.
Job Description
- Manage the design, deployment and delivery of projects / project work streams providing IT solutions (e.g. MDM, CRM, Omnichannel, Data & Analytics, etc. with complex system integration requirements) that meet Novartis commercial and medical business requirements across APMA and Japan.
- Direct project teams and maintain control of progress, quality, and budget to meet the desired business objectives.
- Lead the deployment of projects and engage with regional/local business and various TT functions where appropriate to secure timely implementations and local business adoptions where required.
- Ensure harmonized global/regional solution and regional deployment approach are adopted to achieve speed, cost efficiency, operation simplification and user adoption.
- Ensure delivery excellence and leadership throughout the projects and drive changes management appropriately.
- Govern the service operations, service transition, quality, compliance, and audit readiness of services delivered.
- Contribute to enabling operational excellence and continuous improvement in the Service quality across DDIT.
- Partner with Business Stakeholders and different DDIT functions in Demand shaping activities, providing optimal planning and estimation in terms of solution proposal, services, timelines, cost and resources.
MAJOR ACCOUNTABILITIES
The Successful Applicant
KEY PERFORMANCE INDICATORS / MEASURES OF SUCCESS
* Projects are effectively managed, enabling them to be on time, to budget and to the expected quality level.
* Lead the assigned project team to jointly achieve a high customer satisfaction.
* Adherence to applicable Security and Compliance policies and controls; defined project management methodologies, tools, and practices; and to delivery processes for IT projects.
* Successful deployments, high user adoption, measured by project KPI's and success criteria.
* Benefits delivered by portfolio ($, risk mitigation, technology innovation, value added).
* Strong customer focus, knowledge of Japan market needs and ability to manage customer expectations, ability to establish and maintain a high level of customer trust and confidence.
* Solid project management skills with ability to multitask and manage multiple small to medium projects in a cross-functional environment.
* Demonstrated ability to apply skills and techniques to solve dynamic problems.
* Strong teamwork and interpersonal skills at all management levels.
* Launch of innovative technology solutions across Novartis at scale.
* Operations stability and effective risk management.
* Speed and agility in delivering services to users.
Educational & Qualification
Experience
Skill & Knowledge
What's on Offer
Attractive remuneration package
Be part of a globally recognised organisation
Enhance your Project Management skills.