IT Performance Specialist

Location: Petaling Jaya, Selangor, MY
Company: Nestlé Malaysia
Full-time
Bachelor’s Degree
3+ years of experience

Position Summary

Joining Nestlé means you are joining the largest Food and Beverage Company in the world. At our very core, we are a human environment – passionate people driven by the purpose of enhancing the quality of life and contributing to a healthier future. A Nestlé career empowers you to make an impact locally and globally, as you are provided with the opportunity to make a mark and stand out, as long as you seek it. With Nestlé, you are enabled and encouraged to grow not only as professionals, but also as people.

We are looking for a Market IT Performance Specialist to examine all aspects of IT performance including value, operational effectiveness and efficiency, compliance and risk measures of IT in the Market.

A day in the life of...

• Enable the market to improve IT capabilities over time, maximize business value and alignment and maintain the best value for money and time to market.
• Support product groups to deliver continuous value to their IS/IT customers and consumers.
• Responsible for overseeing, managing and analysing the value delivery of IT portfolio for the market.
• Responsible for the quality of market application portfolio.
• Review for compliance, transparency and optimisation of IT vendors Performance for the market.
• Responsible for compliance and transparency IT assets to maximize business value delivery and value for money.
• Improves IT ways of working, policies, procedures, and processes.
• Advises and assists FRM's on breach in value or adoption of IT products.
• Provides FRM's and Market BRM advice and support in developing change, major incidents and crisis management communication strategies.
• Facilitates improvement projects to drive change.
• Showcases and advocates change and transformation and improvement mindset.

What will make you successful

• A university degree in business management, IT, or a related discipline.
• 3-5+ years of experience in IS/IT organizations or working with them.
• Experience implementing change, continuous improvements and ideally transformation in a complex organization.
• Hands-on experience of continuous improvement.
• Creative problem solver with the ability to complete root cause analysis and complex correlations across complex data sets.
• Good experience at data modelling and visual dashboard and analytics products.
• Excellent communication skills (visual and verbal), and very strong interpersonal and influencing skills (externally and internally at all levels).