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Responsibilities:
- Responsible and oversee the implementation of all Operational projects until Go Live.
- Ensure all projects are properly documented in accordance to the organisation’s project management methodology and templates.
- Ensure regular review with team on all Operational projects and provide progress updates to the management.
- Responsible to oversee the Operation progress with constant monitoring and review and provide regular operational updates to the management.
Operation Improvement:
- Constant review of the operation processes and to develop improvement plans to facilitate users to be more efficient and effective.
- Review new business trend and the usage of technology to best fulfill this requirement.
- Promote and showcase new technology and initiate adoption ideas that can improve the operational processes.
- Review and identify the needs for training to improve and ensure users’ competency in the standard operating procedure when carrying out their duty.
- Provide leadership and guidance to the team to ensure alignment with management expectation.
- Set and constant review the team’s KPI and achievement.
- Identify and plan for the team’s learning/training requirements to prepare for future goals.
Ad-hoc Assignment:
- Perform relevant task as assigned by Management from time to time.
Requirements:
Qualifications:
- A Degree in Computer related studies.
- Experience in FMCG Operation is an added advantage.
- Any operational related certification is an added advantage.
Skills:
- Strong communication, problem-solving and decision-making skills.
- Strong analytical skill to identify issues and bottlenecks and resolve the operation related problem in the quickest time.
- Able to understand operation and propose improvement opportunities to further improve the organization.
- Strong management skills to manage the solution, operation and device accessibility matrix to best fit the organisations responsibility matrix.
- Good leadership skill.
- Good negotiation skills to derive the best solution package that benefited the organization.
- Hands-on person and willing to get hands dirty into resolving situation.
Computer Literacy:
MS Office – Excel, Words, Power Point, MS SQL, ERP - Infor M3
Experience:
At least 10 years working in Operation environment.
Application Questions:
Your application will include the following questions:
- Which of the following statements best describes your right to work in Malaysia?
- What's your expected monthly basic salary?
- Which of the following types of qualifications do you have?
- How many years' experience do you have as an Information Technology Manager?
About Lam Soon:
Lam Soon is a household name in South East Asia, known for its quality products and strong brand management skills. With strong brands and extensive sales & distribution network, it is recognized as a major Fast Moving Consumer Goods (FMCG) player. From its beginnings, it has grown steadily over the years and today, it has operations in Singapore, Malaysia, Thailand and Vietnam.
Lam Soon Group business activities comprise of plantation/milling, refining of cooking oil to the manufacturing of margarine, specialty fats, soap and detergent and olechemicals. Our products are manufactured to the highest international standards including ISO 9002, ISO 14001, GMP (Good Manufacturing Practice) and HACCP (Hazard Analysis Critical Control Points) awarded to its factories in Malaysia and Thailand. Besides our own brands, Lam Soon also provides contract manufacturing services, especially for soap.
Through its many FMCG brands, Lam Soon has cultivated a brand identity that focuses on such characteristics as integrity, trustworthiness, friendliness and approachability. We are continuously rejuvenating our brand portfolio and introducing new line extensions of the highest quality and attractive packaging design in response to evolving consumer trends.
As part of our commitment to progress and business growth, we would like to invite mature, highly motivated, committed and results-oriented professionals to join us.