Lead and manage the IT Department to meet Department’s goals and development plans and annual Key Performance Indicators (KPI).
Drive project management and ensure delivery on results and timeliness, coordinating between clients, internal resources, and vendors for the flawless execution of projects.
Assess and analyze the current IT infrastructure to identify areas for improvement, optimization, and compliance with industry standards and regulations.
Maintain, keep track, and ensure IT infrastructure are in good order (network, server, workstation).
Troubleshoot and identify solutions on day-to-day operational issues.
Ensure company system and network are protected against any threat.
Installing and configuring computer hardware, software, systems, networks, printers, and scanners.
Perform business system deployment, maintenance, monitoring, and optimization.
Manage, configure, and monitor cloud servers.
Responsible for the analysis, handling, and tracking of cloud server system failures.
Measure & test project performance using appropriate systems, tools, and techniques.
Good knowledge on other IT domains such as ITIL process, Network, Data Center, Database, Middleware, Security, and Asset Management.
Perform other functions as assigned by Top Management.