IT Helpdesk Support (Kennedy Town / Mount Davis)

IT Helpdesk Support (Kennedy Town / Mount Davis)

Client Description

Leading telecom carrier and IT solutions company / Client: International school

Job Description

1. Perform daily operations and handle incidents promptly
2. Perform regular monitoring and health-checking of IT infrastructure and systems
3. Provide helpdesk support to users on desktop computing and office equipment
4. Perform hardware and software inventory control
5. Perform other daily administrative tasks
6. Perform other related duties as assigned

Job Requirements

1. Degree in Computer Science, or related disciplines
2. 3 years’ experience in desktop support service
3. Good in English is a must
4. Knowledge in Microsoft Windows PC environment
5. Holder of Microsoft certificate is preferred
6. Holder of Cisco CCNA certificate is preferred
7. General office helpdesk experience is an advantage
8. Willing to work on flexible hours
9. Free meal will be provided