IT Helpdesk (Fresh Graduates)

Position: IT Helpdesk (System Administrator)

Basic Salary: RM 2,600 – RM 3,400

Transportation Allowance: RM 200 Monthly

Location: PJ Trade Centre, Damansara Perdana

Working Hours: 9.00am – 6.00pm (Follow Singapore working calendar) * Will compensate replacement off-day OR compensate based on salary

Responsibilities

• You will be interacting with customers, responding to their needs.
• Gather customer’s information and determine the issue by evaluating and analyzing the symptoms.
• You will follow up and make scheduled call backs to customers where necessary.

Minimum Requirements

• Min 1 year in IT Helpdesk
• Fresh graduates are welcome to apply!
• Proficient in spreadsheets and word processing
• Extensive experience with Microsoft Windows
• Experience with networks in a professional environment
• Familiarity with other operating systems preferred (Linux, MAC OS)
• Experience with administration of Servers (Windows or Mac)
• Troubleshooting hardware and software issues

Apply now