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YOU TACKLE FOR QUALITY AND GREAT SERVICE. THIS WILL IMPROVE THE LIFE OF OUR CUSTOMERS.

Would you like to become part of the world’s most international company?
A company that pioneered cross-border express delivery in 1969 and is now active in more than 220 countries and territories worldwide. Do you want to be part of a company that connects people worldwide? And the more people we connect, the better life will be on our planet.
Do you want to make a difference? Then come to our Insanely Centric Team and become a Certified International Specialist!

YOUR TASKS

• To provide IT first tier support for all IT related issues.
• To provide simple user training and on-going user support.
• To log and resolve all reported IS issues within agreed SLA into ServiceNow System.
• Provide support for Video Conferencing, off-site meetings, webcast support and key AP events.
• To work with vendor for support issues.
• To manage service quality provided by vendor.
• To partner with ITSC support for issues not related to local.
• To provide IT support for all IT related issues.
• To partner with Area Technical Services in desktop standards and configurations.

Technical Skills

• In-depth knowledge of maintaining desktop computers, printers and peripheral hardware/software.
• In-depth knowledge and experience supporting Microsoft XP, MS Outlook and MS Office suite.
• Familiarity with network concepts like TCP/IP, DNS, DHCP, WINs.
• Setting up and troubleshooting of VPN (SecureAccess).
• Familiar with basic video conferencing/audio conferencing.

YOUR PROFILE
• Exhibits an exceptional degree of ingenuity, creativity, resourcefulness and empathy.
• Well-developed relationship skills and ability to network with multiple levels of an organization and other business units.
• Typically requires at least a Diploma in Information Services and/or 1-2 years of working experience.

OUR OFFER
• Strong career support in an international environment.
• Great culture and colleagues.
• Multifarious benefit program.

Do you see a personal challenge in these versatile and responsible tasks? Then apply now!
We look forward to receiving your application!