IT Business Analyst (SAP Sales & Distribution)

What's the role?

As an IT Business Analyst, you act as the bridge between Business counterparts and Global IT. You will be providing professional advice on incidents and are responsible for transferring business requirements into implementations for solutions. You will contribute to build digital solutions in our application landscape, which combines mobile applications, cloud-based solutions and a backend based on our ERP solutions.

The IT Business Analyst role allows you to own a specific topic of our unique solution stacks, its professional operation, and the transfer of customer needs into new product features. You will transfer new business requirements into value adding and sustainable solutions. You will get to collaborate with the product manager and product owner to define requirements as well as partner with technical staff to develop convincing solution alternatives.

What does the role involve?

As an IT Business Analyst you are responsible for parts of our unique Fleet Management solution, its professional operation, and the transfer of customer needs into new product features. You will transfer new business requirements into value adding and sustainable solutions. With your detailed understanding of business processes and related IT systems you act as the expert for a specific process and product. You will implement and support our global product offerings and provide a seamless customer journey by using user centricity, responsive design, and cloud/on-premise solutions in an agile manner.

You collaborate with the Product Manager and Product Owner to define requirements as well as partner with technical staff to develop convincing solution alternatives. In this regard, you will need to define user stories and technical specifications, perform system configurations, execute testing, and support the go live of the product increments.

You will be located in our strategic IT office in Kuala Lumpur (Malaysia), and you will be part of an international team. In this highly challenging and motivating environment, we provide you the opportunity to interact with business counterparts and to take over responsibilities for crucial parts of our IT products.

What you need is:

• You hold a Bachelor’s or Master’s Degree in information management, Computer Science, Computer Engineering, or related field
• You bring ideally two or more years of experience as a Business Analyst in a distributed Agile Software Development setting (experience utilizing agile delivery processes and tool chain) and experience in SAP ERP modules like SD, SM, CS or similar.
• You are able to effectively communicate complex concepts to a non-technical and technical audience in English (verbal and written)
• You bring proven business acumen and customer focus providing value-adding solutions
• Demonstrated strong analytical, problem-solving, organizational, interpersonal, and communication skills required.
• Strong interpersonal skills with the ability to connect with global partners to build bonds, inspire, influence, and accomplish goals
• Excellent analytical capabilities, self-responsibility, and customer orientation paired with an entrepreneurial, can-do attitude and a strong sense of product quality

Why should you apply?

At Hilti, we’re leading the digital transformation in the construction industry. With our innovative technologies, we’re pushing the boundaries of what's possible—whether it's through advanced software development, data-driven solutions, or state-of-the-art IT infrastructure. By joining our team, you’ll be part of a dynamic environment where technology meets real-world impact, enabling smarter, more efficient, and safer construction processes worldwide.

We offer:

• Cutting-edge projects that utilize the latest in AI, cloud computing, and advanced analytics.
• A chance to work with global teams on solutions that are shaping the future of construction.
• Continuous learning and development opportunities to grow your skills in the rapidly evolving tech landscape.

If you’re passionate about technology and ready to make an impact in an industry that’s critical to shaping the world around us, Hilti Asia IT Services is the place for you!

What do we offer?

At Hilti, we believe in a caring and performance-oriented culture. Our people are our greatest strength, and our Great Place to Work 2024 recognition celebrates our commitment to a culture that values care, performance, and innovation. We offer competitive rewards and comprehensive career development opportunities that ensure your success is our priority. Click on the link to know more here.