System support and manage enhancement to the following modules: Sales and Distribution, Logistics Material Management, Customer Service, Finance and Controlling.
System enhancement in functionalities and reporting upon approved user request.
Prepare development request, system specification, and documentation for system enhancement.
Manage system implementations, upgrades, migrations, and modifications.
Liaise with Asia and Europe support team, project team, and local key users to arrange relative systems enhancements and process re-engineering with change management procedure.
Educate ERP users for any systems and processes change.
System support for the interfacing among ERP system, Retail system, BI, and/or HQ application.