IT Assistant (Contract)

Do you want beneficial technologies being shaped by your ideas? Whether in the area of mobility solutions, consumer goods, industrial technology, or energy and building technology – with us, you will have the chance to improve quality of life all across the globe. Welcome to Bosch.

At Bosch, we develop, examine, and enhance new systems, components, and technologies. Our aim is simple – improving lives. Some 70,000 researchers and developers work for that at Bosch: at 120 locations worldwide, in a single network. In 2018, the Bosch Group had 410,000 associates worldwide and achieved 78 billion euros in sales. Robert Bosch (South East Asia) Pte Ltd is a regional subsidiary of the Bosch Group, representing the Group's interests in South East Asia. In the Research and Technology Center Asia Pacific, we focus on solutions and products for South East Asia, China, and India.

Bosch has been present in Malaysia since 1923, represented by Robert Bosch Sdn Bhd, with offices located in Selangor and Penang. In Malaysia, Bosch has diversified businesses in Mobility Solutions, Industrial Technology, Consumer Goods, and Energy and Building Technology. The company has three manufacturing plants in Penang providing Car Multimedia, Power Tools, and Automotive Steering systems. In 2018, Malaysia contributed sales of RM 538 million (113 million euros) and employed more than 4,500 associates.

Job Description

• Perform day-to-day Helpdesk responsibilities including responding to IT requests, troubleshooting, and new joiner onboarding.
• Manage and maintain all IT infrastructure such as hardware, software, and network.
• Responsible for new equipment or product of IT system setup and performing preventive maintenance and calibration (including project implementation and coordination).
• Basic network/server setup and troubleshooting.
• Support on installation, maintenance, and troubleshooting of hardware, software, network, server, and printers.
• Maintain IT hardware, software audit, and IT hardware disposal records.
• Provide user guidelines for frequently occurring problems.
• May require standby support after office hours during system maintenance.
• Any other ad-hoc tasks assigned by the superior/head of department.

Additional Exposure as Added Advantage:

• Knowledge of basic IT infrastructure (PC/notebook, printers, and peripherals).
• Knowledge of the principles of client/server applications.
• Knowledge of office applications and relevant product components.
• Knowledge of user administration, Active Directory, and monitoring tools.
• Knowledge of data security concepts.
• Customer-centric and service mindset.

Qualifications

What Distinguishes You!

• Degree/diploma in Information Technology (IT).
• Teamwork: Able to collaborate well with IT colleagues and users/customers in the delivery of CI services.
• Strong admin and coordination skills are needed.
• Delivering commitments with good quality and on time.
• Uses and maintains learning strategies for personal and professional growth.
• Clear communication when providing IT consulting services to internal customers.
• Has the required knowledge and expertise to perform required tasks.
• Good English communication skills (both written and spoken are preferred).