IT Assistant

G Hotel Penang
Central George Town
MYR 20,000 - 100,000
Job description

Job Summary:

We are looking for a reliable and detail-oriented IT Assistant to support the IT department with various technical and administrative tasks. This role will involve providing technical support, troubleshooting issues, maintaining hardware and software, and assisting with IT-related projects to ensure the smooth functioning of the organization’s IT systems.

Key Responsibilities:

  • Provide technical support to staff, including troubleshooting hardware and software issues.

  • Assist with the installation, configuration, and maintenance of computers, software, and network systems.

  • Support IT projects, including system upgrades, installations, and migrations.

  • Maintain and update records of hardware and software inventories.

  • Assist in ensuring network security, including monitoring and reporting issues.

  • Help manage and update user accounts, permissions, and access rights.

  • Perform regular backups and data recovery tasks.

  • Assist with setting up and maintaining company equipment (printers, scanners, etc.).

  • Assist in training staff on basic IT policies and procedures.

  • Document technical issues and resolutions for future reference.

  • Provide general administrative support to the IT team.

Job Types: Full-time, Permanent, Fresh graduate

Pay: From RM2,000.00 per month

Benefits:

  • Meal provided

  • Opportunities for promotion

  • Professional development

Schedule:

  • Day shift

  • Fixed shift

  • Monday to Friday

Supplemental Pay:

  • Overtime pay

  • Yearly bonus


Summary of role requirements:
  • Looking for candidates available to work:
    • Monday: Morning, Afternoon
    • Tuesday: Morning, Afternoon
    • Wednesday: Morning, Afternoon
    • Thursday: Morning, Afternoon
    • Friday: Morning, Afternoon
  • No experience required for this role
  • Working rights required for this role
  • Expected salary: RM2,000 per month
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