Job Summary:
We are looking for a reliable and detail-oriented IT Assistant to support the IT department with various technical and administrative tasks. This role will involve providing technical support, troubleshooting issues, maintaining hardware and software, and assisting with IT-related projects to ensure the smooth functioning of the organization’s IT systems.
Key Responsibilities:
Provide technical support to staff, including troubleshooting hardware and software issues.
Assist with the installation, configuration, and maintenance of computers, software, and network systems.
Support IT projects, including system upgrades, installations, and migrations.
Maintain and update records of hardware and software inventories.
Assist in ensuring network security, including monitoring and reporting issues.
Help manage and update user accounts, permissions, and access rights.
Perform regular backups and data recovery tasks.
Assist with setting up and maintaining company equipment (printers, scanners, etc.).
Assist in training staff on basic IT policies and procedures.
Document technical issues and resolutions for future reference.
Provide general administrative support to the IT team.
Job Types: Full-time, Permanent, Fresh graduate
Pay: From RM2,000.00 per month
Benefits:
Meal provided
Opportunities for promotion
Professional development
Schedule:
Day shift
Fixed shift
Monday to Friday
Supplemental Pay:
Overtime pay
Yearly bonus