IoT Solution Architect

Are you ready to get ahead in your career?

• We want to empower you to turn your ambitions into achievements.
• We thrive in inclusiveness, diversity and embrace close collaborations for you to create impact for yourself and others.
• Together, we aim to bring the best of technology to help people, businesses and the nation to be ahead in a changing world.
• To realise our vision to become Malaysia’s leading converged solutions company, we are looking for a new talent to innovate and grow with us in a culture that values commitment, performance and possibilities.

Why does this job exist and why is it critical?

The job holder is expected to drive the adoption of IoT Connectivity and Mobile Solutions (i.e. M2M, 5G) with the ecosystem partners and enhance the proposition on a continuous basis and, where bespoke solutions are required, match end-customer needs to available technical solutions, tailoring where necessary including E-2-E rollout of new IoT solution offerings by Maxis.

What are you accountable for?

• To drive IoT connectivity solution strategy from industry/market perspective - identify core proposition across Maxis portfolio of products, identify other potential partners, establish partner commercial engagement framework (e.g. business model, roles and responsibilities, SLAs etc) and deliver on targets meet to IoT Business Revenues (i.e. meet Annual Operating Plan targets). (Strategy/ Framework).
• Lead and drive e-2-e connectivity solutions along with internal stakeholders in order to deliver technical solutions to meet customer expectations based on typical customer requirements and ensuring the technical solutions meet the needs of specific IoT customers and selected industry verticals. (Solution Definition & Delivery).
• Work with IoT Solution partners and IoT Product team to gather requirements to enhance Maxis IoT connectivity offering on a continuous basis and, where bespoke solutions are required, match end-customer needs to available technical solutions, tailoring where necessary including E-2-E rollout of new IoT solution offerings by Maxis. (Proposition Improvement/Solutioning/Product Development).
• Ensure delivery of committed projects via end to end project management (e.g. from user requirements, associated business justifications, project planning, implementation and go-to-market plans), this could include solution delivery based on B2B customer requirement or management of bid submissions. (Project Delivery/Bid Management).
• Responsible for defining and overseeing the delivery of IoT self-care and UCE initiatives to assess success of our aspiration to offer “superior customer support” via the voice of customer surveys and driving any related improvements to the IoT product, processes and services and also execution of self-serve initiatives and related awareness programs with customers. (Unmatched Customer Experience).

What do you need to have for this role?

• Bachelors Degree, specialized in: Engineering (telecommunications, or network related preferred), IT /OT etc.
• Total Work Experience: 6 to 9 years, with 4 to 5 years relevant experience in wireless telecommunications, IOT, or OT.
• Subject matter expertise & strong telecoms and IOT technical understanding.
• Good communication, negotiation and product marketing skills.
• Has Business Acumen, Experience in managing products through entire life cycle, Strong project management skills.

What’s next?

• Once you’ve applied online, our team will carefully review your application. Due to a high volume of applications, we appreciate your patience to allow for a fair and timely review process.
• Should you be shortlisted for the role, we will send you an invitation via email for a digital interview. You can also check on your application status by logging into your candidate account.

Maxis values diverse voices & people. We hire and reward our employees based on capability & performance — regardless of ethnicity, gender, age, education, religion, nationality or physical ability.

Tomorrow Begins Today

We are the leading integrated telco in Malaysia, connecting people and businesses to a world of possibilities. Tomorrow Begins Today, as we make aspiration achievable today with reliable connectivity and simple experiences.

We deeply believe that the key element to our success has always been our people. Visit our careers page to learn more about #LifeAtMaxis.

#SimplyMaxis Culture

To realise our shared vision to be the leading integrated telco in Malaysia, we have embedded the language of commitment, performance, and possibilities to embody our culture values. Our #SimplyMaxis culture encompasses four values which are ‘Keep It Simple’, ‘Focus On Real Customer Needs’, ‘Go For Gold’, and ‘Celebrate Winning Together’.