Full time
What is the opportunity?
CACEIS Malaysia is a processing center of operational excellence supporting 10 countries across three geographical time zones. Malaysia is one of two operational processing hubs that supports Custody - Transaction Management; Settlements; NAV Production; Fund Reporting; Shareholder Services; Global Fund Platform Services; Data Service Delivery; Entitlements – income and corporate actions and Reconciliations. The country employs a Global Operating Model to maximize efficiencies across times zones and supports a 17/5 operational capability. The objectives for Malaysia are to enhance the scalability of our global operations, improve service quality via our ‘centers of excellence’ and to implement/leverage standard processes globally.
As an assistant manager, you will be responsible for the quality of the Fund Risk Management Support activities delivered to clients and respect of the deadlines. This function has an impact on multiple locations and clients having funds distributed in Continental Europe. The Assistant Manager will need experience related to specific risks related to the daily Fund Risk Management Support activity and needs to provide support to the team on production related tasks, training and people development.
Supporting region: Europe
Working Hours: 10am to 7pm MST
What will you do?
- Responsible for the quality of the Fund Risk Management Support activities delivered to clients and respect of the deadlines.
- Specific risks related to the daily Fund Risk Management Support activity.
- Providing support to the team on production related tasks, training and people development.
- Actively participate in internal discussion, forum or meeting, in collaboration with the business stakeholders.
- Actively support the team member on their career development and growth.
- Accountable for the operational performance of the Team through the respect of task allocation and controls.
- Accountable for the respect of the Global and/or Local Rules & Procedures related with the production delivered.
- Accountable for permanent training.
- Breach classification: based on information available in LDC and peripheral tools, determination if exception is breach (Active of passive) or not.
- Inputting the comments on the analysis and investigation performed in the system (ICED, LDC, BICMAN, Client Database).
- Manual check: make sure to follow the right process and to document it.
- Providing assistance to the team members on open breaches.
- Reviewing on the action log and KPI rating and active participant in promotion on the action plan to improve the KPI or scorecard.
- Sending explanation and commentary to the oversight team to review.
- Implement the training plan for the team.
What do you need to succeed?
Must-have
- 5 - 6 years’ experience in the related field.
- Strong Technical & financial knowledge of risk management environment, investment strategies & regulatory framework (UCITS Directives, ESMA guidelines, European national laws applicable to UCIs) & best market practices applicable in continental Europe.
- Strong knowledge of financial products & derivatives instruments.
- Expertise in financial instrument eligibility analysis (target funds, structured products, index, etc.)
- Strong knowledge of cross location operations, systems & IT environment, Compliant to Rules & Procedures.
- Good awareness on the production and people risk within the team.
- Mandatory English Language (Written / Oral) Proficiency.
- Good knowledge of Microsoft office (word/excel, access is an advantage).
- Superior oral and written communication skills.
- Analytical thinker with a strategic approach to the business yet able to make solid decisions under time pressure.
- Proven change management leadership skills.
Nice-to-have
- German/Italian/French language is considered as an advantage.
- LineData Compliance or equivalent applications.
- Excel and other Microsoft Office applications.
What’s in it for you?
We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.
- A comprehensive Total Rewards Program including performance based bonuses, flexible benefits, and competitive compensation.
- Leaders who support your development through coaching and managing opportunities.
- A world-class training program in financial services.
- A collaborative dynamic culture where personal initiative and hard work are recognized and rewarded.
CACEIS was set up in Cyberjaya, Malaysia in July 2023 with approximately 1,000 employees, with the acquisition of RBC investor Services’ European business and Malaysia centre of excellence. As a centre of excellence established in Malaysia for more than 15 years, the team provides asset services, custody and payments for clients in Europe with a global operating model that maximizes efficiencies across time zones, supports 17/5 operational capability with follow the sun model, enhances scalability of our global operations and the implementation of standardized processes.