Provides hands-on technical expertise (SME) and senior-level technical guidance to application teams as necessary.
Assist and respond promptly to incidents, investigate and provide temporary/permanent resolutions to incidents escalated with respect to Middleware, Operating System, Database performance, capacity, resiliency, stability, replication, and other key aspects.
Research and recommend solutions that best meet business needs and enterprise operational requirements.
Provide technical support to application development teams.
Evaluate releases of Middleware, Operating System, Database components, and their tools to ensure the entire environment is compliant with no/minimal impact.
Requirements