Inside Solution Engineer - Malaysia Remote - 1 o 3 yrs

SonicWall

Defend SMBs, enterprises, and governments from advanced cyber attacks with SonicWall's award-winning firewalls and cyber security solutions.

SonicWall is a cybersecurity forerunner with more than 30 years of expertise and is recognized as a leading partner-first company, ensuring our partners and their customers are never alone in the fight against cybercrime. With the ability to build, scale and manage security across the cloud, hybrid and traditional environments in real-time, SonicWall provides relentless security against the most evasive cyberattacks across endless exposure points for increasingly remote, mobile, and cloud-enabled users. With its own threat research center, SonicWall can quickly and economically provide purpose-built security solutions to enable any organization—enterprise, government agencies, and SMBs—around the world. For more information, visit www.sonicwall.com or follow us on Twitter, LinkedIn, Facebook, and Instagram.

Inside Solutions Engineer

This is an Inside Solution Engineering role, which is 100% remote working, supporting the technical sales and channel activities. This role is based in Malaysia. Full training will be provided on SonicWall portfolio with a focus on Cloud solutions.

This individual should be a self-starter, passionate about technology, enabling teams, and connecting with people to help solve their requirements. The ideal candidate must have a willingness to learn, be prepared to get hands-on experience around cyber security products, particularly Cloud, and possess good communication and presentation skills. This is a perfect opportunity to cross over into Cyber Security Pre-Sales from channel technical enablement, professional services, support, technical marketing, and similar type roles.

Responsibilities Include:

• Lead technical discovery conversations to qualify and validate the customer requirements and use cases to build out a bill of materials that meets the customer needs.
• Conduct technical sales presentations and product demonstrations across SonicWall portfolio to an audience typically between 1-10 persons, keeping partners and customers informed of our new solutions and industry trends.
• Support remote partner product trials.
• Build and maintain a personal lab for most common demo requests and personal development.
• Participate in beta testing and feedback of product features and field readiness, working alongside the product management teams.
• Team with support where necessary to preserve relationships with partners and customers.
• Support technical marketing initiatives, leveraging the existing collateral, presenting on internal or virtual events.
• Adhere to the company values, guidelines, and solution engineering regional reporting tasks.

Characteristics of the Role:

• Self-starter with a curious mindset. Takes responsibility for personal development.
• Team player, developing knowledge of sales and the technical sales cycle.
• Follows standard practices and procedures in analyzing situations or data from which answers can be readily obtained.
• Work is reviewed periodically based on a set of defined procedures or precedence.
• Normally receives general instruction on work and new assignments.
• Develops stable working relationships internally. Exchanges standard/basic information with colleagues and immediate supervisor, project leaders, and other professionals in the team/group.

Desired Education and Experience:

• Requires a bachelor’s degree and a minimum of 2 years of related experience.
• Recognized Industry certifications in networking, cloud, or cyber security fundamentals.
• Retaining specialist knowledge across SonicWall products to the desired level.

SonicWall is an equal opportunity employer. We are committed to creating a diverse environment and are an equal opportunity employer. All qualified applicants receive consideration for employment without regard to race, color, ethnicity, religion, sex, gender, gender identity and expression, sexual orientation, national origin, disability, age, marital status, veteran status, pregnancy, or any other basis prohibited by applicable law.

At SonicWall, we pride ourselves on recruiting a diverse mix of talented people and providing active security solutions in 100+ countries.