Information Technology Manager

The IT Manager's primary responsibility is to execute the organization's technology strategy, ensuring seamless integration and operation of all systems. Key duties include overseeing IT governance, risk management, compliance, and ensuring the reliability and security of the IT infrastructure.

The role involves optimizing technology resources, managing vendor relationships, and leading a high-performing IT team through complex projects while addressing technical challenges to deliver top-tier service. Efficient management of the IT budget is essential, ensuring cost-effective resource allocation and utilization.

Strong communication with senior management, departments, and vendors is critical to align IT solutions with business needs. The IT Manager will also drive digital transformation, enhance business processes through effective application implementations, and improve IT infrastructure to support company goals. Additionally, they will be responsible for managing and implementing the ERP and HR projects successfully.

Responsibilities:

1.Execute Strategy: Execute the Organization's technology strategy. Identify opportunities for technology-driven innovations that enhance hospital processes and support growth. Develop and monitor IT policies and procedures.

2.Budget Management: Manage the IT budget, ensuring effective allocation of resources and cost control. Negotiate contracts and agreements to maximize cost-effectiveness and value.

3.Manage IT Department:

• Oversee the design, implementation, and maintenance of a robust and scalable IT infrastructure.
• Oversee the daily operations of the IT department, ensuring efficient and reliable IT services.
• Supervise all IT-related projects and initiatives, ensuring they are completed on time and within budget.
• Oversee and manage the backup systems to ensure data integrity and availability.

4.Team Leadership: Mentor, manage, and develop IT staff, fostering a culture of collaboration, accountability, and professional growth. Ensure that the team stays current with industry trends and maintains relevant skills.

5.Vendor Relationships: Manage relationships with technology vendors and service providers to ensure effective and efficient delivery of IT services.

6.Digital Transformation: Oversee the lifecycle of various business applications, ensuring they meet user needs and business requirements. Implement enhancements to improve functionality, performance, and user experience. Collaborate with cross-functional teams to identify areas for improvement and drive the development and deployment of application updates. Ensure that all applications are optimized for efficiency and scalability.

7.Data Management and Analytics: Develop and implement strategies for effective data management, ensuring data quality, security, and accessibility. Leverage data analytics to provide actionable insights for informed decision-making across the organization.

8.Stakeholder Communication: Liaise with other departments and senior management to ensure IT solutions meet business needs.

9. Hands-on Support: Provide technical support and troubleshooting as necessary, demonstrating a willingness to roll up sleeves and assist the team.

10.Reporting and KPI Management: Establish and maintain a system for regular reporting on IT performance metrics and key performance indicators (KPIs). Ensure transparency and accountability through clear and concise reporting to stakeholders.

11.ERP & HR Project Management: Lead the implementation, integration, and maintenance of the ERP and HR systems to streamline and optimize our business processes.4.

Qualifications

• Bachelor's degree in information technology, Computer Science, or a related field.
• A master's degree or relevant certifications (e.g., PMP, ITIL) are a plus.
• Proven experience as an IT Manager or similar senior IT role, with a track record of managing ERP systems and other IT projects
• Should have a minimum of 4 to 6 years of Managerial experience and leadership in information technology.
• Specific experience in healthcare leadership is highly desirable, showcasing a nuanced understanding of healthcare IT challenges.

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