Indoor Sales Executive

Job Responsibilities

• Serve as the main point of contact for export customers, handling inquiries and providing efficient support.
• Coordinate shipments to ensure timely delivery by working closely with the planning and warehouse teams.
• Manage customer accounts, ensuring smooth order processing, accurate documentation, and compliance with international shipping requirements.
• Address customer feedback effectively to maintain high satisfaction levels.
• Liaise with customers on delivery preferences, payment methods, and required documents to ensure seamless transactions.
• Identify new customer opportunities and support business growth through effective coordination and relationship management.

Job Requirements

• Possess at least a Bachelor’s Degree in any discipline.
• Proficiency in English is required for daily communication with international customers.
• Ability to communicate in Mandarin is an added advantage, as some customers may prefer Mandarin-speaking support.
• 1-2 years of experience in a Sales Coordinator or relevant role is preferred; however, fresh graduates and final-semester interns are encouraged to apply as training will be provided.
• Attention to detail and the ability to work in a fast-paced environment.

Job Benefits

• EPF and Socso Provided
• Career growth
• Training provided
• Annual Leave and Medical Leave Provided
• Medical allowance
• Hybrid working environment
• Employee Welfare Activities