Human Resources Officer

Job summary:

• Looking for candidates available to work:
  • Monday: Morning, Afternoon
  • Tuesday: Morning, Afternoon
  • Wednesday: Morning, Afternoon
  • Thursday: Morning, Afternoon
  • Friday: Morning, Afternoon
• More than 4 years of relevant work experience required for this role
• Expected salary: RM5,000 - RM7,000 per month

Our client is an established cakes & cafés chain and restaurants in prime urban locations and shopping malls in Malaysia. They are currently looking for the right candidate to fill the following position.

ASST HR MANAGER /SENIOR HR EXECUTIVE

(Industrial Relations, Recruitment & Employee Relations)

(Based in Petaling Jaya, Selangor)

(Note: Position and salary to commensurate with experience)

Responsibilities

a) Industrial Relations

• Attend and address employee inquiries and grievances, ensuring the information is treated with confidentiality and respect.
• Counsel, educate, and advise employees on disciplinary matters in line with company guidelines and policies.
• Plan and conduct investigations on labour issues and facilitate follow-up actions.
• Ensure all Domestic Inquiry (DI) proceedings are in accordance with the rules of natural justice and adhere to procedural requirements.
• Plan and execute overall Industrial Relations (IR) activities for all employees across HQ, factories, and branches.
• Liaise with government agencies on labor and industrial compliance.
• Draft official letters, including but not limited to the purpose of memorandum, show cause, suspension, charge pending Domestic Inquiry, termination, etc.

b) Employee Relations

• Manage the performance of employee relations functions based on HR strategies, plans, service level agreements, and report to management on its results.
• Safeguard disciplinary records, grievances, and case documents and maintain functional tracking and reporting systems to measure employee relations assignments.
• Propose, design, develop, and implement staff engagement activities, reward and recognition programs to improve retention.
• Initiate team engagement activities, motivate staff, and foster positive work values to enhance morale.
• Plan and manage tasks and provide progress updates to team members and assigned leaders. Oversee the quality of work and provide guidance to junior team members.

c) Recruitment

• Plan, propose strategies, and execute recruitment activities, including sourcing, pre-screening, shortlisting candidates, coordinating interviews, conducting pre-employment checks, extending job offers, and managing onboarding.
• Source both active and passive candidates using job boards, social media, resume databases, job fairs, and referrals and manage recruitment advertising.
• Assess the company’s recruitment needs and develop policies and procedures to manage the performance of recruitment.
• Participate in career fairs, collaborate with recruitment channels, and build relationships with colleges/universities for talent sourcing.
• Build a strong talent pipeline by promoting the company’s hiring initiatives and partnering with government agencies, training providers, and academic institutions.
• Maintain up-to-date and accurate recruitment plans and build strong relationships with internal departments to implement recruitment plans effectively.

Requirements

• Bachelor's Degree or Professional Degree in any HR Management/ Business Studies or equivalent.
• Possess knowledge and experience in Industrial Relations, Recruitment, and Employee Relations.
• Detail-oriented with a good understanding of statistical data and results-oriented.
• Strong time management skills, proactive, and able to work independently.
• Excellent communication skills in English and Bahasa Malaysia and able to convey information clearly and respectfully at all organizational levels.
• Trustworthy and able to handle confidential information with discretion.
• Possess a friendly, approachable, and welcoming personality.

Salary RM5,000 – RM7,000, to commensurate with experience.

Interested applicants are invited to email their resume (Word format), JPEG photo, and current and expected salary to chris.captalent@gmail.com.