Human Resources Business Partner

Position: HR Business Partner

Location: Selangor, Malaysia

Ready to shape the future of work?

At Genpact, we don’t just adapt to change—we drive it. AI and digital innovation are redefining industries, and we’re leading the charge. Genpact’s AI Gigafactory, our industry-first accelerator, is an example of how we’re scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team that’s shaping the future, this is your moment.

Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions – we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today. Get to know us at genpact.com and on LinkedIn, X, YouTube, and Facebook.

Inviting applications for the role of HR Business Partner

In this role, the HR Business Partner (HRBP) plays a strategic role in aligning HR practices with business goals. They work closely with management to understand business needs and develop HR strategies that support organizational objectives. Key responsibilities include talent acquisition support, employee engagement, performance management, and organizational development. The HRBP addresses employee relations issues, ensures compliance with labor laws, and implements training programs to enhance workforce capabilities. By acting as a liaison between HR and other departments, the HRBP helps create a productive work environment that fosters employee satisfaction and retention.

Responsibilities:

• Work in partnership with Malaysia consulting leader as business partner, contributing to the implementation of the business strategy.
• Responsible for supporting, designing, developing and leading the execution of the unit people strategy and plans.
• Fully understand the Genpact people strategy and practices and localize & customize the same in Malaysia by cooperating with Genpact corporate HR team. Details include but are not limited to designing and implementing HR policies in Malaysia in accordance with the labor law, Talent & Career Management, Performance Management & Development, Reward & Recognition processes, People Practices, capability building/Talent Development, Strengthen Employee Relations, Talent engagement & Retention, HR operation (payroll) & Compliance.
• Provide HR leadership and coaching to managers regarding employee relation issues.
• Lead significant HR projects and processes including succession planning, salary planning, performance management and organization design.
• Partner with business leaders to interpret and implement HR policies, practices, and procedures.
• Ensure HR metrics are fully reflected in daily people management and meet the targets.

Qualifications we seek in you!

Minimum Qualifications

• Bachelor degree or above, with good command of spoken and written English.
• At least 4 years HRBP experience in MNC.
• General knowledge of HR functions including, but not limited to, compensation & benefits, employee relations, staffing and HR practices and policies.
• Excellent leadership, problem solving, facilitation and interpersonal skills.
• Demonstrated sound problem solving and decision-making skills based on analysis and evaluation.

Preferred Qualifications/ Skills

• Experience in effective resolution of talent issues, strong facilitation skills, and counselling skills.
• Strong oral and written communication skills and executive presentation skills in English
• Ability to interface at all levels of an organization (including senior leaders in a variety of functions)
• Experience in consulting/BPO industry preferred.

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Why join Genpact?

• Be a transformation leader – Work at the cutting edge of AI, automation, and digital innovation.
• Make an impact – Drive change for global enterprises and solve business challenges that matter.
• Accelerate your career – Get hands-on experience, mentorship, and continuous learning opportunities.
• Work with the best – Join 140,000+ bold thinkers and problem-solvers who push boundaries every day.
• Thrive in a values-driven culture – Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress.

Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up.

Let’s build tomorrow together.