Human Resource Business Partner - Mandarin/Cantonese Speaker - KL/PJ

Teleperformance
Petaling Jaya
MYR 150,000 - 200,000
Job description

Qualifications

  • Proficient in MS Office including Outlook, Word, Power Point and Excel
  • Strong planning, organizational and follow up skills
  • At least 5-8 years of HR working experience
  • Must be organized with strong interpersonal and trouble-shooting skills; deals with conflict effectively
  • Must be a strong multi-tasker, coping with conflicting priorities and deadlines.
  • Strong communication skills (both verbal and written) across all hierarchical and functional levels
  • Must be a highly motivated, service and team-oriented individual with an attention to detail
  • Good knowledge of written and spoken English, Bahasa Malaysia, Mandarin/ Cantonese are required
  • Possesses own transport as required to travel between TP sites occasionally

Responsibilities

  • Stakeholders Relationship Management: Build and maintain strong relationships with both local and international stakeholders, serving as their primary point of contact for all mobility- related matters.
  • Serve as HR advisor to call center management on Industrial Relations (IR), employee engagement, performance management, and succession planning.
  • Lead employee relations efforts to handle grievances and disciplinary matters fairly, aligned with legal standards and company policies.
  • Ensure labor law compliance, maintaining HR practices that meet regulatory standards.
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