Hub Manager - Last Mile Hub, SPX Express (Desaru, Nusajaya, Ulu Tiram)

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Responsibilities:

• Lead and establish operation processes in the hub during start-up phase
• Track, monitor and ensure on-time shipment delivery from picked up to end customer
• Manage and hire Staff / Subcon / Part time driver / rider
• Handle cash on delivery money and ensure to bank-in everyday
• Coordinate between hub, warehouse outbound and linehaul for smooth operation
• Work closely with customer service and assist in handling customer request
• Control inventory and take care of every shipment to reduce the risk of missing and damaged parcel
• Manage and ensure hub is meeting 5S (Sort, Set in Order, Shine, Standardise, Sustain) standard

Requirements:

• Candidate must possess at least SPM / O Level / Diploma / Bachelor’s Degree equivalent
• Good command of language in Bahasa Melayu - Kuala Lumpur and English to facilitate discussion with stakeholders
• Preferably 3-5 years experience specializing in Logistics / Supply Chain or equivalent
• Shift-basis with shifts available 6 days a week, depending on agreed team arrangement
• Ability to commit to shift work on a rotational basis

About Shopee:

Shopee is the leading e-commerce platform in Southeast Asia and Taiwan. It is a platform tailored for the region, providing customers with an easy, secure and fast online shopping experience through strong payment and logistical support. Shopee aims to continually enhance its platform and become the region’s e-commerce destination of choice via ongoing product optimisation and localised user-centered strategies. The Shopee team is rapidly expanding across the region and we are constantly on the lookout for talents who have the passion and drive to become part of a fast-moving and dynamic team.