HR & Admin Manager/ Assistant Manager

Cleanpro Laundry Holdings – Puchong New Village

Job Responsibilities:

• Responsible for the full spectrum of Human Resources functions which include: recruitment & selection, compensation & benefits, training & development, manpower planning, performance management, employee relations, industrial relations, and payroll administration;
• Responsible for introducing and implementing various activities such as communication and prompt resolution of grievances to ensure the employer-employee relationship is developed, maintained, and improved.
• Manage employee conflicts and provide counseling with respect to disciplinary issues and grievances, conduct domestic inquiries, and manage industrial relations as required;
• Enforce management guidelines by preparing, updating, and recommending human resource policies and procedures.
• Ensure the HR team liaises and complies with all statutory requirements such as the Employment Act, Industrial Relations Act, EPF Act, SOCSO regulations, etc.
• Review Compensation and Benefit schemes whenever necessary.
• Cultivate professional and technical knowledge by attending educational workshops, reviewing professional publications, establishing personal networks, and participating in professional societies.
• Responsible for disciplinary actions for underperforming employees or employees who have committed misconduct.
• Implement appropriate measures for employee job performance evaluation (KPI).
• Lead and ensure the HR team performs accordingly.
• Oversee administration tasks like building facilities management, utilities billing, licensing & certification matters, and other admin-related tasks.
• Perform ad-hoc tasks assigned by senior management.

Requirements:

• Diploma or Bachelor’s degree in Human Resource Management/ Business Administration or equivalent qualification.
• Minimum 3 years of working experience as HR & Admin Manager is required, especially in the Retail Industry.
• Preferred Mandarin Speaking Candidate due to communication purposes.
• Strong knowledge of Employment Act 1955 and Industrial Relations.
• Familiarity with human resources manager job responsibilities.
• Proficient knowledge of payroll software, statutory payments, claims, and income tax deductions.
• Excellent communication and management skills.