Job Description:
1. Human Resources Management:
- Develop and implement HR strategies aligned with the overall business objectives.
- Lead the recruitment and selection process, ensuring the acquisition of qualified and diverse talent.
- Oversee employee onboarding, orientation, and training programs.
2. Employee Relations:
- Handle employee relations matters, conflict resolution, and disciplinary actions.
- Foster a positive workplace culture through engagement initiatives and employee recognition programs.
3. Performance Management:
- Implement and manage performance appraisal systems.
- Provide guidance to managers on setting performance expectations and conducting constructive feedback sessions.
4. Compensation and Benefits:
- Oversee the design and administration of competitive compensation and benefits programs.
- Conduct regular market analysis to ensure the organization's compensation remains competitive.
5. Learning and Development:
- Develop and implement training programs to enhance employee skills and competencies.
- Support career development and succession planning initiatives.
6. Administration and Facilities Management:
- Oversee general office administration, including facilities, security, and vendor management.
- Ensure a safe, clean, and efficient working environment.
7. Policy Development and Compliance:
- Develop and update HR policies and procedures in compliance with relevant laws and regulations.
- Ensure adherence to labor laws and other regulatory requirements.
8. HR Information Systems:
- Oversee the implementation and management of HRIS (Human Resources Information System) to streamline HR processes.
- Ensure data accuracy and confidentiality.
9. Budget Management:
- Develop and manage the HR and admin budget effectively.
- Monitor expenses and identify cost-saving opportunities.
10. Leadership and Team Management:
- Lead and mentor the HR and admin team, fostering a collaborative and high-performance culture.
- Collaborate with other departments to support organizational goals.
Job Requirements:
• Bachelor’s degree in Human Resources, Business Administration, or a related field. Advanced degree or HR certification is advantageous.
Working Experience:
• Minimum of 5-7 years of progressive HR experience, with at least 2-3 years in a managerial or supervisory role.
• Experience within the F&B industry is preferred.
Skills & Abilities:
- Recruitment and Talent Acquisition: Proven ability to lead and execute effective recruitment strategies to attract top talent.
- Employee Relations: Strong interpersonal skills to manage employee relations effectively and foster a positive workplace culture.
- Performance Management: Experience in implementing and overseeing performance management processes, including goal-setting and performance appraisals.
- Training and Development: Capability to design and implement training programs that contribute to employee skill development.
- HR Policy and Compliance: Thorough understanding of HR laws, regulations, and the ability to develop and enforce HR policies.
- Benefits Administration: Proficient in overseeing employee benefits programs and ensuring compliance.
- Communication Skills: Excellent communication and presentation skills with the ability to convey HR strategies and initiatives.
- HRIS Proficiency: Familiarity with HRIS and other HR-related technologies.
Certificates & Qualifications:
• HR certification (e.g., PHR, SPHR, SHRM-CP) is desirable.
• Additional certifications in HR strategy, talent management, or related areas are beneficial.
Other Requirements:
• Supervisory or managerial experience, preferably in HR.
• Familiarity with HR technology and systems.
• Strong organizational and multitasking skills.
• Commitment to fostering a positive work environment.
• Knowledge of industry best practices in HR.