Hotel Operation Assistant (Mandarin Speaking)

The Hotel Operation Assistant plays a crucial role in ensuring the smooth daily operations of the hotel. This position involves a combination of administrative tasks, guest service responsibilities, and operational support to the hotel.

Responsibilities:

1. Maintain accurate records and files related to hotel operations.
2. Assist with checking check out invoices.
3. Coordinate with housekeeping and maintenance staff to fulfill guest requests.
4. Monitor and maintain the cleanliness and appearance of public areas.
5. Assist in organizing and coordinating events and special projects.
6. Update management on any issues or concerns that may arise during shifts.
7. Assist in the hiring process and onboarding new staff.
8. Take on any ad-hoc tasks as assigned by superior.

Requirements:

1. High school diploma or equivalent.
2. Additional education in hospitality or a related field is a plus.
3. Excellent communication and interpersonal skills.
4. Strong organizational and multitasking abilities.
5. Ability to work effectively in a fast-paced environment.
6. Ability to work independently and as part of a team.
7. Proficiency in using hotel management software and MS Office.

The role of an Hotel Operation Assistant is dynamic and crucial to maintaining a high level of service and operational efficiency within the hotel. If you are a detail-oriented individual with a passion for hospitality and guest satisfaction, this role may be the perfect fit for you. Join our team and be a part of creating memorable experiences for our guests.

Company Information

Registration No. 200501028526