Hotel Manager (1)

EQ Kuala Lumpur is a luxury five-star hotel that combines heritage with modern innovation, offering world-class hospitality, award-winning dining, and state-of-the-art wellness facilities. Recognized for its sustainable design, impeccable service, and commitment to excellence, EQ has earned numerous prestigious accolades, including being named the No.1 Best City Hotel in Malaysia at the Travel + Leisure Luxury Awards Asia Pacific.

Role Description

This is a full-time on-site role for a Hotel Manager at EQ Kuala Lumpur. The Hotel Manager will be responsible for overseeing day-to-day operations, managing staff, ensuring guest satisfaction, and maintaining quality standards. The role also involves handling budgeting, sales initiatives, coordinating rooms and food & beverage services.

Who You Are:

• A Malaysian with international leadership exposure or an expatriate with the right to live and work in Malaysia
• A proven leader in the Rooms Division, with a track record of operational excellence and guest satisfaction
• A hospitality professional with a passion for delivering unparalleled luxury experiences
• A strong mentor and team builder, inspiring high-performing teams to exceed expectations
• A detail-oriented, results-driven individual who thrives in a dynamic, fast-paced environment

Your Role:

• Oversee daily hotel operations, ensuring world-class service and seamless guest experiences
• Lead, coach, and develop a passionate team to achieve operational and financial goals
• Uphold brand standards and drive continuous improvement in service quality and guest satisfaction
• Foster a culture of excellence, collaboration, and innovation
• Work closely with senior leadership to implement strategic initiatives and enhance the hotel's reputation

What’s in It for You?

• The opportunity to lead an iconic luxury hotel in Malaysia
• A supportive owner and leadership team that values innovation and excellence
• Competitive remuneration and benefits package
• A dynamic and rewarding career in world-class hospitality

If you have the experience, vision, and passion for luxury hospitality, we’d love to hear from you! Please send your CV with a cover letter, detailing why you are the best candidate for the job to: justinlee@kul.equatorial.com

Qualifications

• Customer Service and Sales skills
• Experience in Budgeting
• Strong leadership and communication skills
• Ability to work in a fast-paced environment
• Previous experience in a similar role within the hospitality industry
• Bachelor's degree in Hospitality Management or related field

Employment Type

Full-time