HOTEL GENERAL MANAGER

Add expected salary to your profile for insights

• Looking for an experienced Hotel General Manager to oversee all staff, budgets, and operations of the business.
• Responsibilities include managing the operations between departments (including Sales and Marketing, E-commerce, HR, Engineering), ensuring guest satisfaction and safety.
• Ideal candidates will have experience in hospitality and can inspire and lead the team to consistently deliver KPIs.
• Ultimately, the role is to ensure the hotel meets and exceeds guest expectations while also driving the hotel's profitability.

Job Responsibilities:

• Plan and manage all hotel operations to achieve customer satisfaction, quality service, compliance with corporate policies, and maximize profit.
• Develop and implement business strategies.
• Prepare budget and meet revenue and expense targets.
• Interview, hire, train, guide, and manage hotel personnel.
• Maintain high customer satisfaction rates.
• Inspect hotel premises to ensure they meet safety and cleanliness standards.

Qualifications:

• Proven work experience as Hotel General Manager or similar role (minimum 10 years).
• Experience with hotel management software.
• Solid understanding of hospitality procedures and best practices.
• Knowledge of hotel operations, including sales & marketing, e-commerce, and housekeeping.
• Ability to effectively manage and motivate staff.
• Strong business acumen with a strategic ability to analyze market trends and competitor activity.
• Qualification in Hotel Management, Hospitality, Tourism Business, or relevant field.

Your application will include the following questions:

• Which of the following types of qualifications do you have?
• How many years' experience do you have as a Hotel General Manager?
• How many years of hotel management experience do you have?