Healthcare Nutrition Operation Executive

Short Intro and About the Job

Danone Specialized Nutrition Malaysia is seeking for Senior Healthcare Nutrition Executive. With our global presence, brands and business and our mission of bringing health through food to as many people as possible; we believe that people growth is a key asset to reach a sustainable business performance.

To succeed in this journey, we're looking for the right talent and personalities eager to bring their energy and ideas to a meaningful project. Take this opportunity to GROW together and experience a culture that empowers you to express your ideas and share what you're passionate about!

Main mission is to drive and champion our ambition as a credible leader in infant nutrition. You will need to uncover the healthcare customer’s (HCPs) needs and to provide suitable nutritional solutions. You will also need to gain HCPs recommendation/endorsement for our range of products and to ensure plans and activities are implemented effectively to achieve the function goals and objectives.

Responsibilities

Business Management

1. Ensuring right inventory and stocks availability working closely with cross functional department.
2. Support brand review and analysis.
3. Key go-to person for solution team in ensuring orders are fulfilled.
4. Support solution team in key enquiries relating to order processes, inventory management or changes that relate to distributor.
5. Analyzing processes for improvement.

Business Services Relationship

1. To support manager in liaison with tender partners.
2. To support manager in replenishment/forecast processes.
3. To be accountable in ensuring smooth business operations.
4. Involved in customer services excellence to ensure that the products and services offered by the organization are customer friendly and the complaints from customers are resolved effectively.

Inter and Intra Departmental Relationship

1. Good team ethics and communication skills.
2. To work closely with Supply Chain to ensure seamless ordering and stock availability.

Process Owner

1. Ordering processes established between Danone and ZP.
2. Key go-to person in HN ordering/stocks related matters.
3. Constant management and enhancement of ordering or tracking processes.
4. To ensure proper tracking, documentation with clear updates to manager and key stakeholders.

About You

Degree or equivalent preferably in operations management, project management, data management, or a related field.

Preferably minimum of 2 years within commercial with experience in supply chain or key account management in a fast-moving consumer goods environment.

Computer literacy in Microsoft Office, particularly Excel.

Good Excel skills.

Understanding of Supply Chain or other business operational processes.

Committed to achieving sustainable results.

Proactive in finding and proposing solutions and new ideas.

Determination with flexibility.

Passion for excellence.

Ability to bring strategic contributions & share a vision.

Cross-functional effectiveness.

Ability to develop customer relationships.

About Us, We Offer and What's Next

Danone is a world-leading food company built on three business lines: Specialized Nutrition, Waters, and Fresh Dairy Products. Danone’s mission is bringing health through food to as many people as possible, and we want to invite people to join the movement for a healthier world. We recognize the power people have to impact the world through their daily choices. Each time we eat and drink, we vote for the world we want to live in. We believe a healthy body needs healthy food, and healthy food needs a healthy planet, which is what our new signature One Planet One Health embodies.

Danone is committed to creating and living an inclusive & diverse environment, which will drive our growth as a business, as teams, as members of communities, and as individuals. Valuing diversity means recognizing and respecting human differences and similarities. Our aim is to ensure that all employees and applicants are given equal opportunity and that our organization is representative of our consumers and society.

We commit to fostering an inclusive working environment where we celebrate all types of diversity, both visible and invisible, which includes age, race, gender, nationality, disability, background, education, religion, beliefs, thinking style, perspectives, and sexual orientation.

We believe that our differences will make the difference.

For more information, please visit our website at careers.danone.com/sea.

What's next? Willing to start your meaningful journey? Hit the APPLY button! or you can contact us: Email: nur-azlina.abd-aziz@danone.com and norhayati.hussen@danone.com