Head Security Guard ( In-House)

The In-House Corporal is responsible for ensuring the safety and security of the residence, family members, and staff. This role involves maintaining a secure environment through patrolling, monitoring surveillance equipment, inspecting buildings and equipment, and controlling access points. The Corporal will enforce the residence's security policies and manage security-related incidents or emergencies.

Reports To:

Direct House Manager

Key Result Areas / Responsibilities:

• Provide a safe and secure environment for family members, staff, and visitors while maintaining a professional demeanor.
• Protect the assets and interests of the residence, ensuring operations are carried out safely and effectively.
• Execute safety and security responsibilities as directed by the House Manager.
• Report emergencies to the House Manager and take necessary actions during incidents, including criminal activities and civil threats.
• Patrol designated routes, directing traffic during peak hours and emergencies, and addressing illegal parking.
• Report mechanical or electrical faults, leaks, and other hazards immediately to the House Manager.
• Conduct surveillance via CCTV to identify criminal acts or potential mishaps and report findings to the House Manager.
• Monitor maintenance activities, ensuring compliance with safety standards and regulations.
• Provide support in all security-related matters as needed.
• Water plants and maintain the garden area as necessary.
• Clean garbage twice a week to ensure a tidy environment.
• Manage a team of five members in the department, coordinating tasks and responsibilities.
• Prepare monthly scheduling for team members to optimize workflow and coverage.
• Familiarize yourself with the entire house environment and building structure.
• Refrain from entering the house premises unless otherwise instructed.
• Participate in shift rotations as required, ensuring coverage during all hours.

General Duties:

• Direct traffic and patrol assigned areas on foot or by vehicle.
• Report conditions affecting safety, including signage and obstruction issues.
• Employ problem-solving strategies to address security concerns.
• Assist in meeting the needs of the residence community and represent the department at public functions.
• Support co-workers during absences and perform other duties as assigned.
• Stand for extended periods at stationary posts to control access to secured areas.
• Conduct planned or unplanned rounds to ensure the physical security of restricted areas.

Minimum Academic / Professional Qualification:

• Proficiency in English – both written and spoken.
• Proficiency in Bahasa Malaysia – both written and spoken.

Competencies (Knowledge, Skills & Abilities):

• Effective communication skills in both languages.
• Proficiency in the use and maintenance of departmental equipment relevant to the position.
• Knowledge of department rules, regulations, and procedures.
• Familiarity with the residence's geography.
• Courteous interaction with all levels of supervision.
• Team player who collaborates well with others.
• Friendly demeanor, ensuring a welcoming atmosphere.
• Patience in dealing with various situations and individuals.
• Flexibility to adapt to changing circumstances and needs.
• Enjoy and actively participate in all aspects of security operations; must be physically fit.
• Availability to work weekends and public holidays.
• Proactive and results-oriented mindset.

Other Requirements:

• Valid driver’s license without restrictions or with correctable restrictions.
• Ability to work cooperatively and harmoniously with others.
• Free from physical, emotional, or mental conditions that may adversely affect job performance.
• Capable of performing first aid and operating vehicles as needed.
• No felony convictions unless fully pardoned.