Head of Procurement & Business Services, APAC & China

AIG Head of Procurement & Business Services, APAC & China in Puchong, Malaysia

Who we are

American International Group, Inc. (AIG) is a leading global insurance organization. Building on 100 years of experience, today AIG member companies provide a wide range of property casualty insurance, life insurance, retirement solutions, and other financial services to customers in more than 80 countries and jurisdictions.

Get to know the business

General Insurance is a leading provider of insurance products and services for commercial and personal insurance customers. It includes one of the world’s most far-reaching property casualty networks.

About the role

This role focuses on Global Sourcing & Procurement Services, with regional responsibility for Business Services & Corporate Real Estate managing the region’s procurement portfolio and accompanying business services.

What You’ll Do:

1. Key point of contact to the GI Regional Leadership team. Coordination and integration of General Insurance requirements to the Global Sourcing & Procurement Services, Real Estate & Business Services strategies.
2. Lead a team of professionals across AIG’s Asia Pacific & China portfolio (13 countries) to ensure the smooth running of office operations and drive continuous improvements in employees’ office experience and sourcing, contracting and engagement of third party suppliers of goods & services.
3. Work with local country leadership/ sub-business units to develop and implement processes and procedures to standardize the services levels across geographies.
4. Collaborate with global internal partners on regional strategic reviews of vendor strategy covering but not limited to Fleet, Mailroom, Janitorial, Catering, Office Supplies, Record Storage, Facilities Management etc.
5. Regularly communicate with key regional and local country business unit leadership on strategy, initiatives, metrics and value-add opportunities.
6. Build collaborative relationships with AIG’s internal business partners as well as strategic relationships with our suppliers.
7. Ensure team and local processes are compliant with AIG policies and with Regulatory requirements.
8. Involvement and ownership of local budget process, management of occupancy and departmental budget and expense levels.
9. People and team leadership for the APAC & China regions focusing on talent and career development and employee experience.
10. Drive all aspects of complex strategic sourcing processes including but not limited to taking lead on contract negotiations.
11. Lead cross functional teams throughout the sourcing, benchmarking/business case development, vendor management, negotiations, contracting and standards.
12. Provide guidance to internal stakeholders on procurement strategies and maintain procurement ethics in accordance with AIG’s global policies.

What we’re looking for:

1. Strong experience in a Corporate Support/Consulting/Sourcing role.
2. Bachelor’s degree in Business, Engineering, Technology or Supply Chain/Procurement preferred.
3. Self-motivated and collaborative leader with strong experience in leadership or regional management.
4. Deep category subject matter expertise with the ability to translate strategies into executable models.
5. Extremely customer-focused, strong stakeholder management.
6. Experience working in a large, global, highly matrixed organization.
7. Strong analytical skills including the ability to quickly synthesize and draw conclusions on large amounts of disparate data.
8. Ability to manage multiple simultaneous projects requiring frequent communication, organization, time management, and problem-solving skills.
9. Deep knowledge of deploying centralized Sourcing & Procurement or Real Estate solutions.
10. Strong ability to influence others with excellent written and verbal communication skills.
11. Strong financial analysis skills; proficiency in understanding and communicating key financial management metrics.
12. Excellent relationship management skills, as well as the ability to work collaboratively with senior management.
13. Ability to work independently and with cross-functional/ multi-cultural team.

This is an exciting opportunity to be a part of a team that is having a daily impact on our company success!

At AIG, we value in-person collaboration as a vital part of our culture, which is why we ask our team members to be primarily in the office.

Enjoy benefits that take care of what matters. At AIG, our people are our greatest asset. We offer benefits focused on your health, wellbeing and financial security—as well as your professional development.

AIG provides equal opportunity to all qualified individuals regardless of race, color, religion, age, gender, gender expression, national origin, veteran status, disability or any other legally protected categories.