Head of IT - Port Klang - Crowe Malaysia PLT

Head of IT - Port Klang - Crowe Malaysia PLT

This is a key leadership role overseeing the management and operation of business applications and related services.

Main Responsibilities

• Create and implement a strategic portfolio that promotes good user experiences, improved collaboration, and better support for organizational goals.
• Use the portfolio to meet business needs and benefit end-users.
• Lead and manage the team with passion, integrity, and established good teamwork.
• Continuously improve existing systems based on assessment and feedback from users.

Key Tasks

• Develop functional and system requirement specifications for application portfolios across multiple departments.
• Help end-users achieve their business goals through critical business applications.
• Guide and lead managers and manage the pre- and post-implementation of projects by the departmental functional team.

Operational Management

• Ensure project managers provide clear functional and user requirements to the application team before development and during user requirement scoping.
• Communicate regularly with project managers and business analysts to support application development, enhancements, change requests, and meeting business requirements.
• Create and manage a complete record of the company's software and system assets.

Requirements

• Degree in Business Administration, Management, Project Management, Computer Science, Engineering, or related field.
• More than 10 years of working experience in an IT-related field.
• Minimum of five years' experience, including 3-5 years of practical professional experience in project management and handling application development and support.