Guest Service Officer

• Fluent in Speaking and Writing in English and Bahasa Malaysia
• Fresh Graduates Are Welcome to Apply
• Good Interpersonal Skills to Ensure Overall Guest Satisfaction
• 1-2 Years of Related Experience is an Advantage
• Ability to Converse in Mandarin is Beneficial
• Strong Team Player with a Passion for a Career in the Hospitality Industry
• Handle Guest Check-ins, Check-outs, and Enquiries Promptly & Efficiently
• Ensure Accurate Guest Data Entry During Registration
• Coordinate with Housekeeping & Maintenance for Room Status & Guest Requests
• Provide Professional & Courteous Service at All Times
• Duty Meal
• Uniform
• Medical Coverage

Additional Benefits

• Training Provided
• EPF / SOCSO / PCB

Required Skills:

• Communication Skills
• Interpersonal Skills
• Attention to Detail
• Customer Service
• Multi-tasking