Government Relations Mid Senior Role | TNG

We fuel the ideas and ambitions of our people with an environment built on Our DNA of Love, Entrepreneurship, Agility, and Passion – LEAP

We are a culture that empowers everyone to innovate and create solutions that will leave a positive impact on our communities and our nation. Touch ‘n Go will always be here to inspire our talents to grow as leaders and innovators, giving you the power to make a difference.

About the job:

Establish and maintain relations with government and B2B stakeholders that lead to commercial opportunities and revenue realization.

What would you do?

1. Develop and strategize government affairs strategy to place Touch 'n Go as a technological partner of choice with the government.
2. Align government affairs strategy with the commercial strategy of the company, and provide advice to commercial teams on best approaches with the government.
3. Work closely with corporate communications, customer service, and other teams on strategies to manage customer and public sentiment on company and products.
4. Establish, enhance, and maintain a good network and relationship with government departments, agencies, and local councils to advocate, negotiate, or defend positions and potentially open doors for commercial opportunities.
5. Able to develop revenue-generating opportunities, and adept at identifying new business strategies.
6. Proactively manage issues and concerns that may arise from government departments due to our products being of national interest and impact nationwide.
7. Advise the Management on changes in government policies, processes, and regulations that are significant to the company.
8. Support and advise the CEO and management on any government-related engagements, conduct preparation work, and provide briefings to the CEO and management.
9. Strategically align business, product, and government engagement strategy for best outcomes.
10. Evaluate and recommend all requests for financial/sponsorship support requested by the government.
11. Coordinate with relevant agencies, authorities, and regulatory bodies to set up appointments and engagements with government and various divisions when required and follow up on meetings.
12. Represent the company in government and community relationships, liaison, and communication.
13. Other duties as assigned.

Who should join us?

1. Minimum 6 - 8 years of working experience in government relations/affairs, preferably with experience dealing with government ministries in transportation, works, and consumer-related and other regulatory governmental agencies.
2. Previous working experience in engaging with industry associations, government agencies, and regulatory agencies is also an added advantage.
3. Experience in stakeholder management and ability to collaborate with senior internal and external stakeholders.
4. Great problem-solving skills, self-motivated with strong analytical thinking.

Our Perks & Benefits:

1. Hybrid, flexi hours, and home workplace subsidy.
2. e-Wallet meal allowance.
3. Unlimited office pantry fruits, snacks, and drinks.
4. Mobile and broadband subscription reimbursement.
5. Flexibility to opt for dependents coverage (spouse, child, parents, or parents-in-law) for outpatient medical benefits.
6. Additional leave including family leave and paid care leave to care for family members.
7. Medical coverage including dental, optometrist, mental care, maternity, registered Traditional Chinese Medicine (“TCM”), and chiropractic.
8. Corporate membership discount and many more to explore.

We believe that you have what it takes to fit into the Touch ‘n Go family and help revolutionize the Fintech industry by paving the way to a cashless society. If you're ready to take the next step, apply now!

Touch ‘n Go is an organization that strives to provide Equal Opportunity Employment based on merit, qualifications, capabilities, and calibre. It is Touch ‘n Go’s policy to not discriminate based on age, race, religion, colour, or other personal status, identity, or characteristics. Fair Opportunity is Our Value and Practice. Please advise us of any accommodations you may need by e-mailing: careers@touchngo.com.my

Note: Only shortlisted candidates will be contacted.